Content Experience Architect (Web & App)

CAVA - Support Center; Washington (District of Columbia); Sur place; USD 55 000 - 85 000; Plein temps

Avantages offerts par ce poste

Competitive salary, plus bonus andlong

Early Wage Access

Unlimited PTO, paid parental leave

Health, Dental, Vision, Telemedicine,

401k enrollment with CAVA contribution

Company-paid STD, LTD, Life and AD&D

Free CAVA food

Casual work environment

Opportunity to be on the ground floor

Résumé du poste

CAVA is seeking a Digital Content Coordinator to drive content across web and app ecosystems, collaborating with UX, Brand Marketing, Loyalty, Analytics and Engineering. You will manage content workflows, publish in Contentful, and ensure on-brand, accessible content aligned to SEO best practices.

You’ll work closely with design and product teams using tools like Figma, Asana, Trello, and Jira to keep publishing deadlines and maintain CMS hygiene while continually improving content operations.

Qualifications

• 2–3 years of experience managing, authoring, and publishing digital content using CMS tools; Contentful experience strongly preferred.
• Strong project management and organizational skills, with the ability to manage multiple priorities, deadlines, and stakeholders at once.
• Experience working cross-functionally with teams such as UX, Product, Engineering, Brand, Copy, SEO, Marketing, and/or Communications.
• Working knowledge of SEO best practices, including metadata, headings, internal linking, image optimization, and content structure.
• Working knowledge of digital accessibility best practices, including WCAG-informed content standards such as alt text, semantic structure, readability, and clear labeling.
• Comfort working in Figma or a willingness to learn how to navigate design files, export assets, leave comments, review content in context, and collaborate with designers.
• Familiarity with project management tools such as Asana, Trello, Jira, or similar platforms.
• Strong written and verbal communication skills, with the ability to clarify requirements, document decisions, and keep stakeholders aligned.
• High attention to detail and strong judgment around content quality, user experience, brand consistency, and publishing readiness.

Responsabilités

• Support and operationalize cross-channel digital content initiatives in collaboration with UX, Brand Marketing, Loyalty, Communications, Product, SEO, Copy, and Engineering.
• Manage day-to-day digital content workflows, including intake, prioritization, timelines, stakeholder coordination, publishing readiness, and post-launch follow-up.
• Author, update, QA, and publish content in our CMS, Contentful, ensuring content is accurate, well-structured, on-brand, accessible, and aligned to SEO best practices.
• Partner with UX/UI designers and Engineering to bring digital experiences to life, using tools like Figma, Contentful, Asana, and/or Trello.
• Coordinate content updates across key digital surfaces, helping ensure consistency across campaigns, product experiences, landing pages, and evergreen content.
• Support A/B testing and optimization efforts by helping manage content variants and learnings in partnership with Product and Analytics.
• Maintain strong CMS and asset-management hygiene, including naming conventions, metadata, image usage, documentation, content organization, and publishing processes.
• Help identify opportunities to improve content operations, CMS workflows, governance, and cross-functional ways of working.

Connaissances

Project management

Organizational skills

Cross-functional collaboration

SEO knowledge

Digital accessibility

Communication

Attention to detail

Formation

Bachelor’s degree in marketing, communications, design, HCI, digital media, or related field

Outils

Contentful

Figma

Asana

Trello

Jira

Description du poste

CAVA is seeking a Digital Content Coordinator to drive content across web and app ecosystems, collaborating with UX, Brand Marketing, Loyalty, Analytics and Engineering. You will manage content workflows, publish in Contentful, and ensure on-brand, accessible content aligned to SEO best practices.

You’ll work closely with design and product teams using tools like Figma, Asana, Trello, and Jira to keep publishing deadlines and maintain CMS hygiene while continually improving content operations.