Content Designer

IFG - International Financial Group; United States; Remote; USD 52,000 - 55,000; Full time

Job summary

IFG - International Financial Group is seeking a Content Designer to enhance MS Security products through effective content strategies. This remote role requires solid writing abilities, UX design insights, and collaborative skills to develop user-friendly content experiences across various platforms. Join a passionate team focused on creating magical customer experiences and improve product interactions.

Qualifications

• 3 or more years of experience in Content Design or UX Writing.
• No degrees required but relevant foundational studies are a plus.
• Experience in Design Thinking and familiarity with accessibility best practices.

Responsibilities

• Plan deliverables with PMs and Product Designers.
• Create consistent content aligning with design standards.
• Collaborate with User Experience Researchers for insights.

Skills

Excellent writing and editing skills

Critical thinking and problem-solving skills

Ability to efficiently use various tools

Education

Foundational study in UX Design, Journalism, or related field

Tools

ADO

JIRA

MS 365

Figma

Copilot

Job description

IFG - International Financial Group provided pay range

This range is provided by IFG - International Financial Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$52.00/hr - $55.00/hr

Direct message the job poster from IFG - International Financial Group

Hiring niche IT Talent for Top Fortune 100 companies | President's Club Winner - 2023

Job Description:

Job Title: Content Designer

Location: 100% Remote: PST hours

Contract on W2

Duration: 12 - 18 months

Typical Day in the Role

• Purpose of the Team: The team provides content design for a wide range of MS Security products.

• Key projects: The content designer will support horizontal efforts, delivering content design guidelines as part of the common design system. They will also be responsible for actual content design and peripheral work for specific security products.

• Typical task breakdown and operating rhythm:

This role is about defining how content works with visuals and interaction flows to shape every stage of a security experience. This role entails writing UI copy, but also involves conceptual analysis, terminology management, user research, and maintenance of content experience guidelines. The role will consist of a blend of project management, stakeholder management, content design, and UX writing expertise. As such, the content designer will also be responsible for planning, identifying deliverables and dependencies, and tracking and reporting progress.

Compelling Story & Candidate Value Proposition

• What makes this role interesting? -Our team brings warmth, humanity, and clarity to the conversation we have with millions of customers. We take this responsibility to heart. You’ll help create new product experiences, and your work will help customers learn, solve their problems, and get the most out of those products. Then you’ll use data to understand how to improve experiences and content to help customers have the magical experiences they expect.

• Unique Selling Points: The chance to work with world-class designers, content creators, and engineering teams. You’ll gain perspective into the future and a chance to shape how that future impacts millions of customers around the globe.

Candidate Requirements

• Years of Experience Required: 3 or more years of experience in Content Design, UX Writing, or related field

• Degrees or certifications required: None required, but please use 'Foundational study in UX Design, Journalism, English, Creative Writing, Informatics, Communications, or a related field.'

• Best vs. Average: The ideal candidate will have experience or training in Design Thinking; experience working with design systems; experience working in security, cybersecurity, or related field; familiarity with accessibility requirements and best practices; versatility in writing across form factors, subject matter, and audiences; and strong creative collaboration and problem-solving skills.

• Performance Indicators: Performance will be assessed based on quality of work and feedback.

Top 3 Hard Skills Required + Years of Experience

1. Minimum 3 years experience with Excellent writing and editing skills.

2. Minimum 3 years experience with Foundational study in UX Design, Journalism, English, Creative Writing, Informatics, Communications, or a related field.

3. Minimum 3 years experience with the Ability to efficiently use various tools, including project management tools (ADO, JIRA), MS 365, Figma, and Copilot..

Hard Skills Assessments

• Expected Dates that Hard Skills Assessments will be scheduled: ASAP.

• Hard Skills Assessment Process: The assessment process will include 1 call with sponsor.

• Required Candidate Preparation: PORTFOLIO needed on submission

CONTENT DESIGNER

Summary:

We’re looking for a Content Designer who will design content experiences for MS Security products, like Defender, Purview, Entra, and Intune. This role is about defining how content works with visuals and interaction flows to shape every stage of these security experiences. This role entails writing UI copy, but also involves conceptual analysis, terminology management, user research, and maintenance of content experience guidelines.

This role requires a blend of project management, stakeholder management, content design, and UX writing expertise. As such, the content designer will also be responsible for planning, identifying deliverables and dependencies, and tracking and reporting progress.

Job Responsibilities:

- Plan deliverables by coordinating with PMs, Product Designers, and other stakeholders.

- Identity key terms and facilitate vetting activities to finalize terms and ensure they are tracked.

- Work with Product Designers and other stakeholders to finalize workflows and provide consistent, actionable, and readable content that aligns with standards and guidelines.

- Work with documentation writers to ensure coherent content experiences between the UI and documentation.

- Prepare, update, and maintain content experience guidelines.

- Work with User Experience Researchers to validate designs and gather insights and ensure findings inform design decisions.

Qualifications:

- 3 or more years of experience in Content Design, UX Writing, or related field

- Foundational study in UX Design, Journalism, English, Creative Writing, Informatics, Communications, or a related field.

- Excellent writing and editing skills

- Critical thinking and problem-solving skills

- Ability to efficiently use various tools, including project management tools (ADO, JIRA), MS 365, Figma, and Copilot.

Additional Preferred Qualifications:

- Experience or training in Design Thinking methodology.

- Experience working with design systems.

- Experience working in security, cybersecurity, or related field.

- Familiarity with accessibility requirements and best practices.

- Versatility in writing across form factors, subject matter, and audiences.

- Strong creative collaboration and problem-solving skills.

Please let me know if this is something you would love to do, and help me with your updated resume. Feel free to reach me out at [e-mail] if you have any questions.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Writing/Editing

• Industries

  Research Services and Writing and Editing

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