Content and Community Specialist

Universities of Wisconsin; Madison (WI); Hybrid; USD 30,000 - 36,000; Full time

Job summary

University of Wisconsin–Madison is seeking a Content and Community Specialist to support the BSE and SES departments. The role will focus on communications, newsletters, and donor outreach, collaborating with the Department Administrator to enhance outreach efforts.

It is a full-time, partial remote position with hours 7:45am-4:30pm, Monday through Friday, and occasional evenings or weekends. Prior higher education experience and content creation skills are preferred.

Qualifications

• Demonstrated strong written and verbal communication; handle inquiries professionally.
• Experience with Zoom, Teams, Webex, Word processing and spreadsheets.
• Ability to maintain organized records and follow procedures.
• Experience supporting events and coordinating logistics.

Responsibilities

• Collects, analyzes, and prepares communications using established sources and technology.
• Maintains electronic/physical records per policy and procedures.
• Distributes communications to appropriate entities under supervision.
• Schedules meetings, conferences, travel, and unit operations; coordinates resources.
• Serves as first point of contact for information via phone, in person, or other channels.

Skills

Communication

Software tools

Organization

Event support

Education

H.S. Diploma Preferred

Tools

WordPress

Mailchimp

Zoom/Teams/Webex

Job description

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.

Job Category:

University Staff

Employment Type:

Regular

Job Profile:

Administrative Assistant II

Job Summary:

The Content and Community Specialist will join the Biological Systems Engineering and Soil and Environmental Sciences Administrative Hub in providing support to the academic departments of Biological Systems Engineering (BSE) and Soil and Environmental Sciences (SES) in their research, instructional, and outreach missions. This position will work collaboratively with the Department Administrator to lead various communication and event support functions for these academic departments.

The BSE/SES Administrative Hub provides department-level support in the areas of administration, finance, grants, human resources, payroll, and student services. Candidates should be prepared to assist with day-to-day operations while focusing on building relationships with these departments and CALS.

The ideal candidate will have a strong understanding of administration, website updating, obtaining content from departments and putting together the newsletters for both departments, planning for department events when they occur, and sending out “Thank you” letters to our donors in both departments. Experience in a higher education setting, the ability to identify issues or areas for improvement, and the ability to solve problems in these areas independently are key attributes for success in this position. It is preferred that this candidate has some basic knowledge of social media platforms and video editing for outreach activities.

This is a full-time, partial remote, ongoing/renewable position. Normal hours are 7:45am-4:30pm, Monday through Friday. Occasional nights and weekends may be required.

Additional information:

Criminal Background Check may be required

Evaluation/Probationary Period may be required

Driver’s Authorization may be required

Work Authorization:

-The successful applicant will be responsible for ensuring eligibility for employment in the United States by the start of the appointment.

Key Job Responsibilities:

• 30% Collects, analyzes, and prepares various communication materials from established sources utilizing technology mediums
• 10% Maintains established methods and organizational systems directed at the maintenance of electronic/physical records related to work operations according to established policies and procedures
• 30% Sends, receives, copies, and distributes communications to the appropriate entities according to established policies and procedures under general supervision
• 20% Schedules logistics and secures resources for meetings, conferences, travel, and work unit operations
• 10% Serves as first point of contact for individuals and groups providing basic organizational information via phone, in person, and through other communication mediums, routing more complex inquiries to the appropriate entities

Department:

Department of Soil and Environmental Sciences

Compensation:

The anticipated salary range for this position is $22 - $26/hr. However, final salary will depend on experience and qualifications. Employees in this position can expect to receive benefits such as generous vacation, holidays, and paid time off; competitive insurances and savings accounts; retirement benefits. Additional benefits information can be found at: https://www.wisconsin.edu/ohrwd/benefits/download/univstaff.pd_f_

Required Qualifications:

• Demonstrated strength in communication skills, both verbal and written (e.g., professional emails; responding to inquiries from colleagues or customers; adjusting communication style as needed; attention to detail; initial point of contact for general questions and requests)
• Experience using computer software/programs (e.g., Zoom, Teams, and/or Webex; word processing; spreadsheets; email programs; website and newsletter platforms like WordPress and Mailchimp; databases, etc.)
• Demonstrated organizational and time-management skills that include problem-solving, multi-tasking, prioritizing, and meeting deadlines
• Experience supporting event management and implementation (e.g., ordering catering, creating and tracking invitations, etc.)

Preferred Qualifications:

• Experience utilizing social media platforms for professional publicity and engagement
• Experience with video editing

Education:

H.S. Diploma Preferred Minimum

Contact Information:

College of Agricultural and Life Sciences (CALS), Human Resources Manager, Erin Cook at [e-mail]

College of Agricultural and Life Sciences (CALS), HR Generalist, Carla Boe at [e-mail]

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

The University of Wisconsin-Madison is an Equal OpportunityEmployer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgroundsand encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website.

To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR)in the division you are applying to.Please make your request as soon as possible to help the university respond most effectively to you.

Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment. The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.