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US Military Treatment Facilities under DHA; Tennessee; On-site; USD 42,000 - 60,000; Full time

Job summary

US Military Treatment Facilities under DHA at Blanchfield Army Community Hospital, Fort Campbell, KY, seeks a Referral Management Specialist. The role focuses on actively managing the referral queue, ensuring timely processing, and maintaining clear communication among providers.

Qualifications emphasize one year of specialized experience or a graduate-level education in business/healthcare, or a combination that adds up to 100% of the requirements.

Qualifications

• One year of specialized experience providing information on health benefit programs.
• Education or combination of education/experience totaling 100% of requirements.
• Documentation of relevant experience or transcripts required.

Responsibilities

• Provide information on health benefit programs and educate beneficiaries.
• Utilize automated health records systems as part of referral processing.

Skills

health benefits knowledge

communication skills

Education

Graduate-level education in business/healthcare

Job description

About the Position:

This position is located inside Blanchfield Army Community Hospital, at Fort Campbell, KY. Working environment: The primary goal of referral management is to actively and continuously manage the referral queue, maintain clear communication among providers, and ensure patient referrals are processed promptly to prevent delays in care. Hours: M-F 0730-1600.

Who May Apply:

Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected.

In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience:

One year of specialized experience which includes providing information on health benefit programs, educating beneficiaries on health care benefits, and utilizing automated health records systems. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06).

OR

Education:

One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as Business Administration, Management or Health Care Administration.

OR

Combination of Education and Experience:

A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages.