Contact Center Agent- Remote NV

SmartFinancial; United States; A distancia; USD 22.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full healthcare benefits (Medical, D…

Company paid life insurance

401k with company match

Generous PTO & paid holidays

Paid training

Employee referral bonuses

Descripción de la vacante

SmartFinancial is hiring Call Center Agents to drive growth by connecting shoppers with licensed agents and presenting insurance options. You will conduct high-volume outbound calls, explain product benefits, and guide customers toward competitive quotes.

The role offers $16-$17/hour with commissions, uncapped earnings, paid training, healthcare, 401k, PTO, and performance bonuses. Nevada residents preferred; strong communication and resilience are essential for success.

Formación

• Previous experience in sales, telemarketing, or technology sales.
• Strong verbal communication skills and the ability to articulate product benefits clearly.
• Ability to work independently as well as part of a team in a fast-paced environment.
• Ability to build rapport with customers in a fast-paced environment.
• Positive attitude and resilience in handling objections during calls.

Responsabilidades

• Conduct 200+ outbound calls/day to prospective customers to introduce products and services.
• Develop a thorough understanding of our product offerings to address customer inquiries effectively.
• Encourage the customer to receive a competitive quote from a licensed agent.
• Engage in warm calling strategies to build rapport with potential clients.
• Meet or exceed daily call quotas while maintaining a high level of customer satisfaction.

Conocimientos

Communication skills

Sales experience

Verbal communication

Independent and team work

Descripción del empleo

Join SmartFinancial: Empowering Insurance Agents with Cutting-Edge Technology

Welcome to SmartFinancial, where our mission is clear: to drive growth and success for insurance agencies through our industry-leading technology! Voted one of the Best Places to Work for four consecutive years, we are one of the fastest-growing tech companies.

We are a leading insurance marketplace, connecting millions of shoppers to our network of insurance partners.

What You’ll Do

We are seeking motivated and enthusiastic Call Center Agents to join our dynamic team. In this role, you will be responsible for reaching out to potential customers, reviewing insurance product options and connecting with our licensed agents. The ideal candidate will possess excellent communication skills, a passion for technology sales, and the ability to engage customers effectively through warm calling techniques.

The compensation for this position is $16-$17/hour plus commissions. We offer Uncapped Commission! Our top performers are earning $80-90k after commissions and performance bonuses.

• Conduct 200+ outbound calls/day to prospective customers to introduce products and services.
• Develop a thorough understanding of our product offerings to address customer inquiries effectively.
• Encourage the customer to receive a competitive quote from a licensed agent.
• Engage in warm calling strategies to build rapport with potential clients.
• Meet or exceed daily call quotas while maintaining a high level of customer satisfaction.

What We’re Looking For

• Previous experience in sales, telemarketing, or technology sales is highly preferred.
• Strong verbal communication skills with the ability to articulate product benefits clearly.
• Ability to work independently as well as part of a team in a fast-paced environment.
• Ability to build rapport with customers in a fast-paced environment.
• A positive attitude and resilience in handling objections or rejections during calls.
• Must reside in the state of Nevada
• Must have in place high speed internet and a designated work area to take calls, we provide the equipment!

What We Offer:

• Competitive hourly rates plus incentives and performance bonuses
• Paid training
• Full healthcare benefits ( Medical, Dental, Vision)
• Company paid life insurance
• 401k with company match
• Generous PTO & paid holidays
• Employee referral bonuses
• Extensive paid product training
• Daily/weekly cash giveaways
• Advancement opportunities - We love to promote from within!!!

Why You’ll Love It Here

We’d especially like to highlight our World Class Culture, which our employees say is the best thing about working at SmartFinancial. We have great SLACK channels for work and play, which keep you connected with your fellow employees throughout the day. Not to mention our top notch company events (like our Summer Beach Party with open bar, chili cook-off, annual holiday yacht party, fun office potlucks and more) that will keep you asking when the next event is. We go above and beyond to ensure our remote employees feel included in the company culture by planning virtual events alongside companywide DoorDash credits!

We also have Penny, our company mascot. Like swag themed after a pink pig wearing glasses? Just. You. Wait.

Join SmartFinancial and become a key player in driving growth for insurance agencies. and let’s achieve success together!

SmartFinancial is an equal opportunity employer, and we celebrate diversity and are committed to creating an inclusive environment for all employees. To learn more about our results-focused culture and employee-focused perks, read more on our careers page.