Consumer Sales Support Analyst (Hong Kong) – On-Site

Citi; New York (NY); On-site; USD 38,301 - 51,068; Full time

Job summary

Citi is seeking a Citigold Associate based in Hong Kong to provide comprehensive support to partners in sales activities. The candidate will assist in ensuring high service standards and managing compliance with regulations.

The ideal applicant has a High School diploma, relevant experience in sales or operational support, along with essential certifications. Skills in Microsoft Office and excellent communication are essential for success in this role.

Qualifications

• 2-4 years of relevant experience required.
• Mandatory certifications IIQE 1 & 3.
• Operational processes and branch service experience preferred.

Responsibilities

• Assist support functions to aid partners in fulfilling sales.
• Resolve complex sales issues.
• Monitor controls for regulatory compliance.
• Manage safekeeping of files during operations.
• Deliver access media and sales tools.

Skills

Customer service

Sales support

Microsoft Office

Verbal communication

Written communication

Education

High School diploma or equivalent

Job description

Citi is seeking a Citigold Associate based in Hong Kong to provide comprehensive support to partners in sales activities. The candidate will assist in ensuring high service standards and managing compliance with regulations.

The ideal applicant has a High School diploma, relevant experience in sales or operational support, along with essential certifications. Skills in Microsoft Office and excellent communication are essential for success in this role.