Consumer Loan Sales Rep.

Dollar Bank, FSB; Cleveland (OH); On-site; USD 55,000 - 85,000; Full time

Job summary

Dollar Bank, FSB is seeking a goal-oriented sales professional to originate and service consumer loans (Home Equity, Auto, Personal, Credit Card) in person in Cleveland, Ohio. You will network, telemarket, and participate in community events to help customers meet their financial goals.

Ideal candidates have five years of related sales experience, strong communication skills, and the ability to present professionally.

Qualifications

• Five years of industry related sales including business development experience.
• Excellent written and verbal communication skills and ability to conduct formal presentations.
• Must be detail oriented and able to prioritize in a fast-paced environment.
• Must be available until 6pm on some weekdays and on some Saturdays.

Responsibilities

• Provide exceptional customer service to build long-term loyalty.
• Achieve all goals by implementing effective relationship-building techniques.
• Generate new loan production through outbound calling, business outreach, and community engagement.
• Assist management with coaching and development of team members to ensure sales goals are met.
• Comply with all Federal and State Banking regulations and risk management practices.

Skills

Sales experience

Communication skills

Education

HS Diploma/GED

Tools

Microsoft Office

Job description

Goal oriented and self-motivated? Take your successful sales experience and put it towards helping customers with their consumer loan needs. The candidate will be responsible for originating and servicing new consumer loans (Home Equity, Auto, Personal, Credit Card) through a variety of means including networking, telemarketing and through participation in community events, and tradeshows. The position will allow you to save customers money and help them reach their financial goals. This position is 100% in person.

Qualifications:

• Five (5) years of industry related sales including business development experience required with a proven track record of achieving sales goals.
• High School Diploma/GED required.
• Demonstrated ability and desire to build consumer loan relationships and meet all related sales goals.
• Excellent written and verbal communication skills and ability to conduct formal presentations.
• Demonstrated proactive techniques, creativity, resourcefulness, and self-motivation in producing results.
• Must be detail oriented, and be able to prioritize in a fast-paced environment.
• Proficient in Microsoft Office products including, but not limited to Word, Excel, Outlook and Teams.
• Must be able to maintain integrity, transparency, and perform in an ethical manner at all times.
• Must be available until 6pm on some weekdays and on some Saturdays.
• Must possess a valid driver's license, access to a reliable vehicle, and valid insurance.
• Candidates being considered will be subject to additional background checks as required by the office of the Comptroller of Currency.

Principal Activities and Duties:

• Personally provide an exceptional level of customer service to all internal and external customers with the goal of creating long term customer loyalty.
• Achieve all goals by consistently implementing effective relationship building techniques taught in training and consistent with the Bank's Mission, Value, and Core Objectives.
• Consistently generate new loan production and the associated products and services through proactive efforts including:
  • Utilization of effective outbound calling efforts
  • Calling on businesses in the market area
  • Generating new Vendors via utilization of the Preferred Referral Program within immediate market as well as maintain existing vendor relationships through follow-up with these vendors.
  • Participating in networking and community events
  • Handling online CHAT inquiries
  • Participation in trade shows.
• Assist management with the coaching and development of team members to ensure that they achieve their individual sales goals.
• Adhere to all operational processes and procedures that have been put in place within the loan center assigned.
• Comply with all Federal and State Banking regulations that apply.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.