Senior Loan Sales Representative, Gibsonia

Dollar Bank, FSB; Pittsburgh (Allegheny County); On-site; USD 55,000 - 85,000; Full time

Job summary

Dollar Bank in Pittsburgh is seeking a results-driven loan sales professional to originate and service consumer loans (Home Equity, Auto, Personal, Credit Card). The role emphasizes customer service, proactive outreach, and community engagement through networking and events.

This is a 100% in-person position based in the local market. Candidates should have strong sales experience, excellent communication skills, and the ability to meet sales goals, while complying with banking regulations and

Qualifications

• Five years of industry related sales experience with a proven track record.
• High School Diploma/GED is required.
• Ability to build consumer loan relationships and meet sales goals.
• Excellent written and verbal communication skills and ability to conduct formal presentations.
• Proactive, creative, resourceful and self-motivated in producing results.
• Detail oriented with the ability to prioritize in a fast-paced environment.
• Proficient in Microsoft Office including Word, Excel, Outlook and Teams.
• Must maintain integrity and ethical standards at all times.
• Must be available until 6pm on some weekdays and some Saturdays.
• Must possess a valid driver’s license and access to a vehicle with insurance.
• Background checks may be required by OCC.

Responsibilities

• Provide exceptional customer service to internal and external customers to foster loyalty.
• Achieve goals by applying relationship-building techniques aligned with the Bank’s mission and objectives.
• Generate new loan production and related products through proactive efforts (outbound calls, market outreach, vendor referrals, networking, community events, online chats, trade shows).
• Assist management with coaching and development to achieve sales goals.
• Adhere to all operational processes and procedures within the loan center.
• Comply with all Federal and State banking regulations.

Skills

Sales experience

Customer service

Communication skills

Presentations

Networking

Self-motivation

MS Office

Time management

Valid driver’s license

Ethical conduct

Education

High School Diploma/GED

Job description

Goal oriented and self-motivated? Take your successful sales experience and put it towards helping customers with their consumer loan needs. Candidate will be responsible for originating and servicing new consumer loans (Home Equity, Auto, Personal, Credit Card) through a variety of means including networking, telemarketing and through participation in community events, and tradeshows. You will also be responsible for generating new consumer loans and its associated products and services through various proactive inside, outside, and virtual business development efforts. The position will allow you to save customers money and help them reach their financial goals! This position is 100% in person.

Education and Experience Requirements

• Five (5) years of industry related sales including business development experience required with a proven track record of achieving sales goals.
• High School Diploma/GED required.
• Demonstrated ability and desire to build consumer loan relationships and meet all related sales goals.
• Excellent written and verbal communication skills and ability to conduct formal presentations.
• Demonstrated proactive techniques, creativity, resourcefulness, and self-motivation in producing results.
• Must be detail oriented, and be able to prioritize in a fast-paced environment.
• Proficient in Microsoft Office products including, but not limited to Word, Excel, Outlook and Teams.
• Must be able to maintain integrity, transparency, and perform in an ethical manner at all times.
• Must be available until 6pm on some weekdays and on some Saturdays.
• Must possess a valid driver's license, access to a reliable vehicle, and valid insurance.
• Candidates being considered will be subject to additional background checks as required by the office of the Comptroller of Currency.

Essential Functions

• Personally provide an exceptional level of customer service to all internal and external customers with the goal of creating long term customer loyalty.
• Achieve all goals by consistently implementing effective relationship building techniques taught in training and consistent with the Bank's Mission, Value, and Core Objectives.
• Consistently generate new loan production and the associated products and services through proactive efforts including:
  • oUtilization of effective outbound calling efforts
  • oCalling on businesses in the market area
  • oGenerating new Vendors via utilization of the Preferred Referral Program within immediate market as well as maintain existing vendor relationships through follow-up with these vendors.
  • oParticipating in networking and community events,
  • oHandling online CHAT inquiries
  • oParticipation in trade shows.
• Assist management with the coaching and development of team members to ensure that they achieve their individual sales goals.
• Adhere to all operational processes and procedures that have been put in place within the loan center assigned.
• Comply with all Federal and State Banking regulations that apply.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.