Consumer Loan Hub Leader: Drive Growth & Impact

First Commerce Credit Union; Tallahassee (FL); Presencial; USD 90 000 - 130 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health, dental, and vision insurance

401(k) with company match

Generous PTO and paid holidays

Employee assistance programs

Ongoing training and development

Career advancement opportunities

Referral bonus

Resumo da oferta

First Commerce Credit Union in Tallahassee seeks a bold Consumer Loan Hub Center Manager to lead lending operations and deliver exceptional member experiences. You will coach a high-performing team, streamline centralized loan processing, and ensure compliance while driving sales and profitability.

The role combines strategic leadership with hands-on execution in a fast-paced environment. If you thrive on performance, people, and purpose, this is your chance to shape outcomes and communities

Qualificações

• 5+ years of financial services experience with lending and sales.
• Proven success in individual sales performance, team leadership, and mentoring.
• Deep knowledge of banking operations, regulations, and credit union products.
• Exceptional communication, decision-making, and organizational skills.
• Proactive, flexible, and results-oriented mindset.

Responsabilidades

• Lead and elevate the performance of the Consumer Loan Hub - driving sales, service, governance, and profitability.
• Coach and inspire a high-performing sales and processing team to exceed goals and deliver remarkable member experiences.
• Streamline operations and ensure compliance across centralized loan processing, including consumer, indirect, and Commerce Connect loans.
• Analyze performance metrics, identify opportunities, and implement strategies that move the needle.
• Champion our service standards, foster team spirit, and create a culture of accountability and excellence.
• Collaborate cross-functionally, resolve escalations with diplomacy, and communicate with clarity and confidence.
• Stay ahead of the curve on lending policies, regulatory changes, and industry best practices.

Conhecimentos

Lending & sales

Team leadership

Client relationship management

Descrição da oferta de emprego

First Commerce Credit Union in Tallahassee seeks a bold Consumer Loan Hub Center Manager to lead lending operations and deliver exceptional member experiences. You will coach a high-performing team, streamline centralized loan processing, and ensure compliance while driving sales and profitability.

The role combines strategic leadership with hands-on execution in a fast-paced environment. If you thrive on performance, people, and purpose, this is your chance to shape outcomes and communities