Consumer Loan Funder (Bridgewater, MA)

BrightBridge Credit Union; Bridgewater (MA); On-site; USD 45,000 - 60,000; Full time

Job summary

BrightBridge Credit Union in Bridgewater, MA is seeking a Consumer Loan Funder to fund fully documented originated consumer loan applications. You will work with applicants, underwriters, and internal teams to ensure a smooth funding experience.

The role requires attention to detail, strong communication, and experience with loan funding processes. This is a full-time, on-site position aimed at delivering timely loan closings and contributing to member satisfaction.

Qualifications

• Minimum of high school education or equivalent required.
• Two to three years of member service/loan experience with a financial institution.
• Experience with data entry, PCs, and office equipment; strong organizational skills.

Responsibilities

• Coordinate funding and processing for all consumer loan products.
• Handle data gathering, entry, verification, and updating in the LOS; evaluate membership eligibility, credit reports, income, expenses, insurance and collateral where applicable.
• Maintain a monthly consumer funding ratio of at least 60% of applications.
• Serve as primary contact for applicants; update on loan status and schedule disbursement; assist call center and branch staff.

Skills

Member service experience

Loan experience

Data entry

Attention to detail

Written/verbal communication

Education

High school diploma or equivalent

Some college preferred

Tools

Loan Origination System (LOS)

Job description

Join Our Team as a Consumer Loan Funder

Location: Bridgewater, MA | Full-Time

Do you have a passion for helping others reach their financial goals? Want to turn your passion for helping people into a rewarding career at BrightBridge? We're looking for a Consumer Loan Funder to join our team! In this role, you'll be the critical final step in bringing loan approvals to life — funding fully documented originated consumer loan applications for a variety of consumer loan products. You'll work closely with applicants, underwriters, and internal teams to ensure a smooth, timely, and professional loan funding experience. If you thrive in a fast-paced environment and love seeing the direct impact of your work, this is the opportunity for you.

Why You’ll Love Working Here

• A collaborative team culture where your contributions matter
• Ongoing training and career development opportunities
• Competitive pay, benefits, and the chance to grow with a supportive organization
• The satisfaction of making a real difference in your community every day

What You’ll Be Doing (Your Responsibilities)

• Coordinates the funding and processing funding functions for all consumer products.
• Processing scope includes, but is not limited to, the obtaining, data entry, verifying, and updating of data in the appropriate Loan Origination Systems (LOS) which is pertinent to: applicant membership eligibility, credit reports, employment, income, other expenses, insurances, and collateral valuations as applicable.
• Support an ongoing monthly consumer funding ratio of at minimum 60% of overall applications.
• Serves as the primary contact for applicants with respect to applicant needs, to update applicants on loan status, documentation, and coordinate scheduling. Assists the call center and branch staff with questions regarding consumer applications.
• Originates and closes all consumer loan types. Uses loan origination system to prepare closing documents, clear underwriting conditions (Stipulations) for consumer funding through disbursement. Ensures that all conditions for approval are met, obtains all required documentation for disbursement of consumer loans via DocuSign or in person closings as applicable.
• Promotes, refers, and sells additional third‑party products as determined by the Credit Union.
• Handles opening of membership account via digital channels and completes all proper documentation.
• Provides on-the-job training as may be required.

What We’re Looking For (Your Qualifications)

• Minimum of high school education or equivalent required. Some college preferred.
• Two years to three years of member service/loan experience with a financial institution required.
• Experience with data entry, P.C.’s, delivery system automation, member/customer service, and organizational skills.
• Knowledge of various office equipment including ten-key calculator, typewriter, copier and fax machine.
• Detail orientated with strong organizational and written/verbal communication skills. Ability to handle multiple tasks in a high accountability team environment.
• Must have strong initiative and sound judgment skillsets to affect a successful result of responsibilities as outlined.