Consumer Loan Collateral Specialist I

Park National Bank; Newark (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Park National Bank in Newark, OH is seeking a Consumer Loan Collateral Specialist I to manage lien perfection, titles, and collateral documentation for funded vehicles. This on-site role supports the Operations team with accurate processing and timely updates.

The ideal candidate has a high school diploma, strong attention to detail, and solid organizational and customer-service skills. Proficiency with Premier Navigator and Microsoft Office is helpful.

Qualifications

• High school diploma or equivalent required.
• Knowledge of lien perfection and collateral concepts is a plus.

Responsibilities

• Accurately board collateral loan data to host system.
• Ensure all liens are fully secured on each collateralized loan and maintain documentation.
• Perfect, maintain, and release bank lien positions promptly.
• Audit title processing for vehicle purchases.
• Research lien placements and terminations under supervision.
• Stay current with title, vehicle registration, and regulatory changes and communicate them to colleagues.
• Provide guidance to affiliate banks and dealers on collateral maintenance.
• Process titles for newly financed vehicles and match titles to loan files.
• Apply state vehicle laws to protect the bank's security interest.
• Assist with electronic title processing and UCC filings as applicable.
• Ensure compliance with secured installment collateral processes.

Skills

Attention to detail

Customer service

Analytical thinking

Organizational skills

Communication

Teamwork

Education

High school diploma or equivalent

Tools

Premier Navigator

Microsoft Office

Job description

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following our Accessibility Accomodation for Applicants page.

Consumer Loan Collateral Specialist I

Locations

Showing 1 location

Newark, OH 43055, USA

• On-site
• Operations
• Full-Time
• Requisition #: CONSU007028

Description

JOB RESPONSIBILITIES

• Accurately board collateral loan data to host system
• Ensure all liens are fully secured on every collateralized consumer loan, including timely processing of liens and maintaining accurate documentation.
• Ensure the bank’s lien positions on all collateral are properly perfected, maintained, and released in a timely manner
• Audit and ensure proper documentation for all title processing on vehicle purchases
• Perform basic research requests for lien placements and terminations, including contacting title offices in other states, under direct supervision.
• Stay current with bank, investor, and regulatory changes, including out-of-state changes in title and vehicle registration processes, and assist in communicating changes to other collateral associates
• Provide general guidance and support to the affiliate banks and dealers in regard to collateral maintenance
• Manage the processing of titles for newly financed vehicles, ensuring timely and accurate completion and match titles to appropriate loan files when received
• Apply State of Ohio and other US states’ vehicle laws, lien placement and title assignments in order to protect the Bank's security interest
• Process electronic titles using the online electronic system and file/terminate UCC statements using the Secretary of State site, when applicable.
• Complete compliance on secured installment collateral to verify accurate lien information
• Identify and resolve discrepancies in incomplete collateral documentation or lien status.
• Make recommendations to management for improved workflow and service to customers
• Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
• Deliver a consistent, high level of service within our Serving More standards
• Other duties as assigned

DESIRED KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of Premier Navigator, including inquiry and maintenance capabilities, and Microsoft Office programs preferred. General understanding of collateral and perfection of a vehicle lien is a plus.
• Demonstrate a willingness to learn and maintain understanding of all aspects of the position
• Deliver consistent, high level of service within our Serving More guidelines
• Interpersonal/Customer Service Skills
• Written and Verbal Communication
• Ability to understand and follow directions
• Adaptable to change
• Basic Computer Skills
• Leadership/Management Skills
• Ability to build collaborative relationships
• Organizational Skills/Detail Oriented
• Analytical Thinking
• Able to Multi-Task or Juggle Priorities
• Problem/Situation Analysis
• Technical Expertise
• Strategic Planning and Decision Making
• Ability to develop or mentor others
• Ability to work as part of a team

EDUCATION AND EXPERIENCE

• Must possess high school diploma or equivalent

SCHEDULE

Newark – Alford Building Department hours are Monday through Friday 8 am to 5 pm. This position is non-exempt and full time.

Physical Requirements: This position must be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant communication with coworkers and stakeholders to discuss and exchange accurate information.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.