Consumer Loan Collateral Specialist I

Park National Corporation; Columbus (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

Park National Corporation in Newark, OH is seeking a Collateral Specialist to accurately onboard collateral loan data to the host system and ensure liens are fully secured on consumer loans with precise documentation.

Responsibilities include processing vehicle titles, perfecting lien positions, researching lien placements, and applying state laws while coordinating with title offices to maintain compliance and service standards.

Qualifications

• Must possess high school diploma or equivalent.
• Familiarity with Premier Navigator and Microsoft Office preferred.

Responsibilities

• Accurately onboard collateral loan data to host system.
• Ensure liens are fully secured on consumer loans and document properly.
• Maintain perfected, maintained, and released lien positions across collateral.
• Audit title processing for vehicle purchases and ensure accuracy.
• Research lien placements/terminations, including state title offices.
• Stay updated on bank, investor, and regulatory changes affecting collateral.

Skills

Interpersonal/Customer Service Skills

Written and Verbal Communication

Organizational Skills/Detail Oriented

Analytical Thinking

Ability to Multi-Task

Team Collaboration

Education

High School Diploma or Equivalent

Tools

Premier Navigator

Microsoft Office

Job description

Description

JOB RESPONSIBILITIES

• Accurately board collateral loan data to host system
• Ensure all liens are fully secured on every collateralized consumer loan, including timely processing of liens and maintaining accurate documentation.
• Ensure the bank's lien positions on all collateral are properly perfected, maintained, and released in a timely manner
• Audit and ensure proper documentation for all title processing on vehicle purchases
• Perform basic research requests for lien placements and terminations, including contacting title offices in other states, under direct supervision.
• Stay current with bank, investor, and regulatory changes, including out-of-state changes in title and vehicle registration processes, and assist in communicating changes to other collateral associates
• Provide general guidance and support to the affiliate banks and dealers in regard to collateral maintenance
• Manage the processing of titles for newly financed vehicles, ensuring timely and accurate completion and match titles to appropriate loan files when received
• Apply State of Ohio and other US states' vehicle laws, lien placement and title assignments in order to protect the Bank's security interest
• Process electronic titles using the online electronic system and file/terminate UCC statements using the Secretary of State site, when applicable.
• Complete compliance on secured installment collateral to verify accurate lien information
• Identify and resolve discrepancies in incomplete collateral documentation or lien status.
• Make recommendations to management for improved workflow and service to customers
• Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
• Deliver a consistent, high level of service within our Serving More standards
• Other duties as assigned

DESIRED KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of Premier Navigator, including inquiry and maintenance capabilities, and Microsoft Office programs preferred. General understanding of collateral and perfection of a vehicle lien is a plus.
• Demonstrate a willingness to learn and maintain understanding of all aspects of the position
• Deliver consistent, high level of service within our Serving More guidelines

• Interpersonal/Customer Service Skills
• Written and Verbal Communication
• Ability to understand and follow directions
• Adaptable to change
• Basic Computer Skills
• Leadership/Management Skills
• Ability to build collaborative relationships
• Organizational Skills/Detail Oriented
• Analytical Thinking
• Able to Multi-Task or Juggle Priorities
• Problem/Situation Analysis
• Technical Expertise
• Strategic Planning and Decision Making
• Ability to develop or mentor others
• Ability to work as part of a team

EDUCATION AND EXPERIENCE

• Must possess high school diploma or equivalent

SCHEDULE

Newark - Alford Building Department hours are Monday through Friday 8 am to 5 pm. This position is non-exempt and full time.

Physical Requirements: This position must be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant communication with coworkers and stakeholders to discuss and exchange accurate information.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.