Consumer Loan Closing Quality Control Analyst

S&T Bank; United States; On-site; USD 22,358 - 45,901; Full time

Job summary

S&T Bank is looking for a professional responsible for quality control of consumer loan applications and closing documentation. This role ensures compliance with banking regulations while providing exceptional service.

The ideal candidate should have 2 to 5 years of experience in consumer lending or loan documentation and must be detail-oriented with strong interpersonal skills. The position offers a salary range of $16.23 - $33.32 per hour.

Qualifications

• Two to five years general experience in loan documentation or consumer lending.
• Ability to operate office equipment and use manual dexterity for typing.
• Maintains knowledge of banking laws and compliance regulations.

Responsibilities

• Ensure quality controls of consumer loan applications and closing documentation.
• Conduct full quality reviews to improve process accuracy.
• Document regulatory errors and assist in policy reviews.

Skills

Knowledge of Consumer Lending

Attention to Detail

Regulatory Knowledge

Interpersonal Skills

Education

High school diploma or equivalent

Specialized training or two-year degree

Job description

Location

355 North Fifth Street Indiana, PA 15701

Hours

Monday - Friday: 8:00AM - 5:00PM (Additional hours as necessary to meet the objectives of the department)

Function

Responsible for ensuring quality control of consumer loan applications, early disclosures and closing documentation. Requires knowledge of Consumer lending, applicable banking laws, federal and state regulations, Bank policies, & lending platforms.

Responsibilities

• Completes full quality review of consumer loans to measure and improve the accuracy and effectiveness of the process.
• Assists with documentation of regulatory and procedural differences and communicates this information to the manager responsible for the noted area.
• Documents any regulatory errors or procedural documentation errors to create reports that are distributed to the responsible manager.
• Maintains the compliance content of all desktop procedures and instructional manuals for the Department.
• Participates in review of policies and procedures to provide the department with information for continuous quality improvement.
• Maintains ongoing process to ensure remedial efforts have produced satisfactory results to immediately detect recurrences of defects.
• Upon request, assist in the development and documentation of procedures.
• On a continuous basis, keeps current on daily and ongoing regulatory updates, proposals and process changes that may impact the line of business.
• Maintains working knowledge of compliance regulations relative to Consumer Lending.
• Applies knowledge of regulatory guidelines and industry best practices in making recommendations to mitigate risk and support the business line.
• Proactively reads documentation and completes assigned training to maintain an understanding of and comply with laws, regulations, regulatory policies, bank policies and procedures pertaining to the employee’s responsibilities.
• Participates in ongoing continuing education of process changes and regulatory updates.
• Independently reviews consumer loans prior to closing and makes recommendations regarding changes as necessary to the loan package.
• Assists in determining the cause of errors, tracks by employee, and communicates to the Consumer Loan Closing and Quality Control Supervisor.
• Exercise a high-level of accuracy, initiative, interpersonal skills, and confidentiality while performing tasks in order to contribute to the success of the department.
• Maintains records and conducts correspondence related to the work.
• Maintains a good working relationship with all S&T employees.
• Demonstrates the ability to work independently.
• Works as a team player to contribute to the success of the department and in turn the organization.
• Performs additional duties as required.

Education

Requires a high school diploma or equivalent, plus specialized training or a two-year degree.

Experience

Requires two to five years general experience and two to five years of specialized loan documentation and/or consumer lending.

Physical Demands

Operates a keypad device 80% of the day. Operates office equipment 20% of the day. Requires the use of manual dexterity skills for typing up to 60% of the business day. Specific vision requirements include close vision of 18”–20” for computer work. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).

Salary Range

$16.23 - $33.32

S&T Bank believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information or any other protected characteristic. S&T Bank is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their job-related duties.