Consumer Lending Specialist – Empower Members

True North Federal Credit Union; Juneau (AK); Hybrid; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

401k with Employer Match

Tuition Reimbursement

Employee Assistance Program

Generous Paid Time Off

Paid Jury Duty

Paid Bereavement

Flexible Spending Account

Job summary

True North Federal Credit Union in Juneau and Anchorage is seeking a Lending Specialist to support consumer lending. You will review applications, assess member needs, and guide members toward appropriate loan products while contributing to cross-selling efforts.

The role emphasizes attention to detail, accurate documentation, and teamwork within the lending department. Training is provided; high school diploma or GED required, with 1–3 years of related experience preferred.

Qualifications

• 1–3 years of similar customer service experience, willingness to be trained.
• Strong communication and interpersonal skills.
• Detail oriented with good organizational abilities.

Responsibilities

• Interview consumer loan applicants to obtain information concerning their loan needs, earnings and financial condition.
• Review credit reports and applications for cross selling opportunities.
• Explain loan programs to members, evaluating their needs.
• Collect and review all supporting loan documents for completeness and compliance.
• Support the lending team with additional sales opportunities as they arise.

Skills

Customer service

Communication skills

Education

High school diploma or GED

Job description

True North Federal Credit Union in Juneau and Anchorage is seeking a Lending Specialist to support consumer lending. You will review applications, assess member needs, and guide members toward appropriate loan products while contributing to cross-selling efforts.

The role emphasizes attention to detail, accurate documentation, and teamwork within the lending department. Training is provided; high school diploma or GED required, with 1–3 years of related experience preferred.