Consumer Credit Review Senior Manager

Capital One; Charlotte (NC); On-site; USD 182,500 - 208,300; Full time

Benefits offered by this job

Comprehensive health benefits

Financial well-being benefits

Job summary

A leading financial institution in Charlotte is seeking a Consumer Credit Review Senior Manager to conduct risk-based assurance work in credit portfolios. Responsibilities include assessing credit strategies, performing data analytics, and reporting results to executives. Candidates should have at least 7 years of experience in consumer lending or credit risk policy. The position offers a competitive salary range of $182,500 - $208,300, along with comprehensive benefits.

Qualifications

• At least 7 years of experience in consumer lending, credit risk policy, or risk analytics.
• 7 years of data analysis experience.
• 5 years of experience with influencing senior-level executives or regulators.

Responsibilities

• Conduct risk-based reviews covering consumer line(s) of businesses.
• Identify credit process weaknesses.
• Perform independent data analysis to identify gaps in credit policies and strategies.
• Communicate Credit Review assurance results to executive management.

Skills

Consumer lending experience

Credit risk policy

Data analysis

Relationship building

Communication skills

Education

Bachelor's degree or military experience

Master's Degree (preferred)

Job description

The Consumer Credit Review Senior Manager is part of the Consumer Credit Review team and is responsible for conducting independent, risk-based assurance work within Capital One’s consumer credit portfolios (card, auto and unsecured loans). This includes assessing credit strategies and practices across first line LOBs and credit programs and performing credit data analytics to identify opportunities to improve the effectiveness of credit strategies and enhance credit governance. The Senior Manager will also contribute towards the development and execution of the annual Credit Review operating plan. In addition, the senior manager will also perform assurance work and provide effective challenge to the second line’s key functions and oversight in credit governance. Further, this Associate will be responsible for building and maintaining working relationships with line‑of‑business management and key associates within the risk‑management organization.

Responsibilities

• Conduct risk‑based reviews covering consumer line(s) of businesses
• Identify credit process weaknesses
• Identify emerging trends and issues
• Perform independent data analysis to identify gaps in credit policies and credit strategies
• Track identified issues to resolution
• Communicate Credit Review assurance results with exceptional verbal and written communication skills, demonstrating strong clear thinking and succinct delivery of message
• Report results and issues verbally and in writing to executive management and internal credit and risk senior executives
• Work with regulators and external auditors to provide assurance that Credit Review processes are sound
• Build and maintain high‑trust relationships with credit risk executives, associates, and regulators
• Act as an approachable advisor to business partners by developing continuous and effective communication channels for all stakeholders
• Show ability to provide business leadership and partnering skills to help drive the organization toward critical decisions and deliverable results

Basic Qualifications

• Bachelor’s degree or military experience
• At least 7 years of experience in consumer lending, credit risk policy or risk analytics in credit card loans or auto loans
• At least 7 years of data analysis experience
• At least 5 years of experience with influencing senior‑level executives or regulators

Preferred Qualifications

• Master’s Degree
• Consumer credit training from a large national or regional bank or equivalent training in a regulatory office (Office of the Comptroller of the Currency, Federal Reserve)
• Credit risk modeling, audit or assurance experience

Salary

Charlotte, NC: $182,500 - $208,300 for Sr. Credit Review Manager

Chicago, IL: $182,500 - $208,300 for Sr. Credit Review Manager

McLean, VA: $200,700 - $229,100 for Sr. Credit Review Manager

New York, NY: $219,000 - $249,900 for Sr. Credit Review Manager

Wilmington, DE: $182,500 - $208,300 for Sr. Credit Review Manager

Candidates hired in other locations will be subject to the pay range associated with that location. The actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.

Legal and EEO Statements

No agencies please. Capital One is an equal‑opportunity employer (EOE, including disability/veteran) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.