Consumer Benefits Specialist

Betty Hardwick Center; Abilene (TX); On-site; USD 19,382 - 21,049; Full time

Benefits offered by this job

Benefits are available

Job summary

Betty Hardwick Center in Abilene, TX is seeking a Consumer Benefits Specialist to join our full-time clerical team. You will help consumers apply for SSI, SSDI, QMB, SLMB, and Medicaid, interview and document case data, and coordinate with Social Security and DDS.

The role requires a high school diploma and six months of experience; some college is welcome, and a four-year degree is preferred. You will use word processing and spreadsheets, travel periodically, and work under minimal supervision

Qualifications

• High school diploma and six months in consumer benefits.
• Some college may substitute; a four-year degree is preferred.
• Extensive experience with consumers and center procedures acceptable in lieu of education.
• Proficiency with word processing and spreadsheets.
• Texas driver’s license; insurable and able to drive.

Responsibilities

• Assist consumers in applying for SSI/SSDI/QMB/SLMB/Medicaid and related programs.
• Interview, verify, and document case data; file timely appeals when required.
• Provide information to internal/external entities and act as consumer representative.
• Coordinate with Social Security Administration and DDS; travel as needed.

Skills

Word processing

Spreadsheets

Driver's license

Education

High school diploma

Some college

Bachelor's degree preferred

Tools

Copiers

Fax machines

Scanners

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Consumer Benefits Specialist

Full Time Clerical Abilene, TX, US

5 days ago Requisition ID: 1207

Salary Range: $14.07 To $15.28 Hourly

This position assists consumers in applying for federal and/or state benefits by adhering to complicated policies and procedures. This position completes disability reviews and answers inquiries regarding federal and/or state benefits; interviews, verifies and documents case data, filing appeals in a timely manner, and provides required information/documentation to both internal and external entities when required. This position acts as a representative for the consumers to external agencies such as the Social Security Administrations, and the Division for Disability Determination Services (DDS). This position requires timely intervention and frequent face to face contact with consumers, families and outside agencies. This position requires the ability to quickly identify problems/areas of need, to act professionally in stressful situations, to interpret and thoroughly complete federal and/or state forms and documentation. This position will ensure that consumer’s rights are respected and observed at all times. Periodic travel related to work assignments and training is required.

This position will be responsible for applying for SSI, SSDI, QMB, SLMB, & Medicaid. This position requires education and knowledge in the Medicare Prescription Drug Coverage/Part D plan. This position will assist all eligible clients to access their individualized prescription drug plan. This position works with other Betty Hardwick Center departments and outside agencies in a respectful, professional and knowledgeable manner.

Qualifications:

• This position requires a high school diploma and six months experience in the field of consumer benefits.
• Some college may be substituted for experience. A four-year degree is preferred.
• In lieu of both of theses, extensive experience with the consumers and center procedures will be acceptable.
• Skills using word processing and spreadsheets software programs required.
• Position requires knowledge of general office procedures and using general office equipment that will include copiers, fax machines, and scanners.
• Must possess a current Texas driver’s license, is an insurable driver and qualify for Center coverage.
• This position works under minimal supervision with latitude for use of initiative and independent judgment.

Hours for this position are Monday - Friday, 8am-5pm, flexible.

This is a Full-Time position. Benefits are available.

Will be eligible for a one- and two-year increase, depending on satisfactory performance.