Consumer Banking - External Communications - Associate

JPMorgan Chase & Co.; Columbus (OH); On-site; USD 65,000 - 105,000; Full time

Job summary

JPMorgan Chase & Co.'s Consumer Banking public relations team in Columbus is searching for an Associate in External Communications to advance earned and paid media strategies and community engagement aligned with strategic priorities in financial health.

You will draft materials, coordinate with Marketing and external partners, monitor media coverage, and translate insights into actionable programs across campaigns.

Qualifications

• Minimum 4+ years of experience in public relations, communications, or journalism in corporate or agency settings.
• Experience supporting integrated communications strategies with earned and paid media, including sponsorships or partnerships.
• Strong writing and storytelling skills with experience in executive materials and messaging.
• Demonstrated ability to work with external partners (agencies, sponsors, content partners) to deliver coordinated programs.
• Experience supporting media relations and identifying opportunities to elevate brand, reputation, or community impact.
• Ability to manage multiple priorities and stakeholders in a fast-paced, matrixed environment.
• Familiarity with media monitoring, reporting, and performance measurement and translating results into insights.
• Collaborative mindset and strong partnerships across marketing, business, and communications teams.

Responsibilities

• Support external communications for Community and Business Development, advancing strategies that highlight the firm’s impact in communities and align to business priorities.
• Develop and execute integrated earned and paid media strategies, including sponsorships and partner-driven campaigns, to amplify key programs and community investments.
• Partner with Marketing and external partners to develop sponsored content, scripts, talking points, and messaging that align with business objectives.
• Draft and deliver high-quality communications materials, including press releases, executive briefings, and messaging for internal and external audiences.
• Serve as a key coordinator across internal stakeholders and agency partners, ensuring alignment and disciplined execution across campaigns.
• Support communications processes tied to external engagement, including speaker preparation and materials development for field teams.
• Monitor, analyze, and report on media coverage and paid/earned performance, providing insights to inform future strategy.
• Support proactive and reactive media engagement, including issue management and coordination with corporate communications partners.

Skills

Public relations

Corporate communications

Written communication

Media relations

Stakeholder management

Project management

Team collaboration

Storytelling

Job description

Join our highly talented Consumer Banking public relations team in an exciting and dynamic work environment.

As an Associate in the External Communications team, you will support a diverse portfolio of external communications initiatives, advancing strategic priorities focused on financial health and integrated campaigns. This role focuses on advancing earned and paid media strategies that promote impact-driven programs and community engagement.

Job Responsibilities:

• Support external communications for Community and Business Development, advancing strategies that highlight the firm’s impact in communities and align to business priorities.
• Develop and execute integrated earned and paid media strategies, including sponsorships and partner-driven campaigns, to amplify key programs and community investments.
• Partner closely with Marketing and external partners to develop sponsored content, scripts, talking points, and campaign messaging that align with and advance business objectives.
• Draft and deliver high-quality communications materials, including press releases, executive briefings, and messaging for internal and external audiences.
• Serve as a key coordinator across internal stakeholders and agency partners, ensuring alignment, consistency, and disciplined execution across campaigns.
• Support communications processes tied to external engagement, including speaker preparation, materials development, and readiness for field-based teams.
• Monitor, analyze, and report on media coverage and paid/earned performance, providing insights to inform future strategy and improve outcomes.
• Support proactive and reactive media engagement, including issue management and coordination with corporate communications partners.

Required qualifications, capabilities, and skills:

• Minimum 4+ years of experience in public relations, communications, or journalism, with experience in corporate and/or agency environments.
• Experience supporting integrated communications strategies that include earned and paid media, ideally with exposure to sponsorships or partnership-driven campaigns.
• Strong writing and storytelling skills, with experience developing executive-level materials and messaging.
• Demonstrated ability to work with external partners (e.g., agencies, sponsors, or content partners) to deliver coordinated communications programs.
• Experience supporting media relations and identifying opportunities to elevate brand, reputation, or community impact.
• Ability to manage multiple priorities and stakeholders in a fast-paced, highly matrixed environment.
• Familiarity with media monitoring, reporting, and performance measurement, with the ability to translate results into actionable insights.
• Collaborative mindset and strong partnership skills across marketing, business, and communications teams.