Consumer Banker I

The bank of elk river; Elk River (MN); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Health plan

HSA

FSA

Dental

Vision

Life insurance

Disability insurance

ESOP

401(k)

Loan discounts

Gym reimbursement

Company events

Job summary

The Bank of Elk River in Elk River, MN is seeking a friendly Consumer Banker I to deliver exceptional customer service, open and service accounts, and identify opportunities to cross-sell banking products. The role emphasizes building relationships and helping customers meet financial needs.

This position requires 3-5 years of related experience, a high school diploma or GED, and may require an MLO license. It offers full-time work with competitive hourly pay and comprehensive benefits.

Qualifications

• High school diploma or GED required.
• 3-5 years job related experience.
• Mortgage Loan Originator (MLO) license may be required for this position.

Responsibilities

• Provides exceptional customer service to current and potential customers, processes customer transactions accurately and efficiently and responds to customer inquiries in an efficient, timely and courteous manner.
• Responsible for opening and servicing all retail and business deposit accounts, offering consumer loan solutions, and responding to customer inquiries.
• Understands and adheres to all operational, compliance and audit procedures. Comply with laws and compliance regulations to ensure customers and bank are protected.
• Knowledge of consumer loan process and compliance regulations. Has the ability to complete and underwrite personal loan applications. Able to identify past due loans and collect payment on delinquent loans.
• Regularly opens new accounts which include checking, savings, business, and CD/IRAs. Actively looks for opportunities to cross sell products and services including making referrals to meet customer's needs.
• Regular, reliable attendance is required.

Skills

Customer service

Cross-selling

Banking knowledge

Attention to detail

Education

High school diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Consumer Banker I

Hourly Employee Elk River, MN, US

17 days ago Requisition ID: 1285

Salary Range: $24.75 To $28.50 Hourly

Bring your banking experience and passion for customer service to The Bank of Elk River! We're seeking a friendly, motivated Consumer Banker I to help customers with their banking needs while growing lasting relationships and creating exceptional experiences every day.

At The Bank of Elk River, we believe in the following core values:

• We put people first: Our customers, co-workers, and communities inspire us every day. We are dedicated to your success and believe that by building strong relationships, empowering our team to make decisions, and developing genuine connections, we all succeed.
• We build trust: Since 1885, trust has been the foundation of our business. Our unwavering commitment to integrity, honesty, and respect guides us today. You can count on us now and in the future.
• We pursue excellence: We embrace a culture of innovative thinking and continuous learning. We leverage diverse perspectives through communication and collaboration to deliver relevant progressive solutions that exceed expectations.
• We strengthen communities: We are driven to make a positive and lasting impact. By investing financial resources, sharing our expertise, and devoting our time, we strengthen the communities we serve.

SUMMARY

This position is responsible for providing exceptional customer service to new and existing customers by identifying and recommending products and services to meet customer's financial needs. Build account relationships by actively searching for opportunities to cross-sell bank products and services and make referrals to other areas of the bank.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides exceptional customer service to current and potential customers, processes customer transactions accurately and efficiently and responds to customer inquiries in an efficient, timely and courteous manner.
• Responsible for opening and servicing all retail and business deposit accounts, offering consumer loan solutions, and responding to customer inquiries.
• Understands and adheres to all operational, compliance and audit procedures. Comply with laws and compliance regulations to ensure customers and bank are protected.
• Knowledge of consumer loan process and compliance regulations. Has the ability to complete and underwrite personal loan applications. Able to identify past due loans and collect payment on delinquent loans.
• Regularly opens new accounts which include checking, savings, business, and CD/IRAs. Actively looks for opportunities to cross sell products and services including making referrals to meet customer's needs.
• Regular, reliable attendance is required.

EDUCATION/EXPERIENCE

• High school diploma or general education degree (GED) required.
• 3-5 years job related experience.

CERTIFICATES AND LICENSES

Mortgage Loan Originator (MLO) license may be required for this position.

*This position may require S.A.F.E. registration at the time of employment. The Nationwide Mortgage Licensing System (NMLS) web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. Effective January 1, 2014, persons in this position may be required to meet the Consumer Financial Protection Bureau loan originator qualification requirements and must comply with The Bank of Elk River policy related to these requirements. The loan originator qualification requirements include meeting applicable financial responsibility, character, credit fitness and criminal background standards. Successful candidates must also meet ongoing regulatory requirements including additional screening.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit and use computer for extended periods. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

COMPENSATION

Starting Salary Range: $24.75-$28.00 per hour

FULL TIME BENEFITS

• High-Deductible Health Plan on the 1 st of the month following hire date
• Health Savings Account on the 1 st of the month following hire
• Flexible Spending Accounts on the 1st of the month following hire
• Dental Insurance on the 1 st of the month following hire date
• Vision Insurance on the 1 st of the month following hire
• Company paid life insurance on your date of hire
• Supplemental life and AD&D insurance available on your date of hire
• Short-term disability insurance paid for by TBER
• Long-term disability insurance paid for by TBER
• Employee Assistance Program
• Pet Insurance
• Employee Stock Ownership Plan (ESOP) after 6 months of service
• 401(k) Safe Harbor match up to 4% on the 1 st of the month after 6 months of service
• Account fees waived and discounts on loans at The Bank of Elk River
• Discounts through Wellmark Blue365, LifeMart, Carhartt, and Microsoft Office
• Gym Membership/Fitness quarterly reimbursement up to $25 each month
• Company picnic, Christmas party, and employee appreciation events