Consumer Analyst Development Program — Buffalo (July 2027)

KeyBank; Buffalo (NY); On-site; USD 77,000 - 94,000; Full time

Job summary

KeyBank’s Consumer Bank division invites applicants for a Business Analyst role within its Analyst Development Program at 726 Exchange Street, Buffalo. The program begins with a 6-week training period, followed by two 8-month rotations across Marketing, Digital, Consumer Credit, Deposit Management, Product Management and more.

Participants will support diverse teams, gain exposure to executive leadership, and receive targeted training ahead of starting in a full-time role.

Qualifications

• Bachelor's Degree in an analytically rigorous discipline (Industrial Engineering, Business Analytics, etc.) (required)
• Must obtain a four-year degree or graduate level degree by June 2027
• Articulate and concise; at ease communicating with stakeholders and executive leadership (required)
• Passionate about problem solving and data, with a love of identifying trends and insights (required)
• Excellent oral and written communication skills
• Advanced Microsoft Office Suite skills
• Strong time-management and organizational skills
• Collaboration: Demonstrates experience in participating in productive collaborative processes that help solve business problems and meet business goals
• Decision Making: The ability to follow directions while identifying a defensible course of action among alternatives
• Adaptability: Demonstrates a willingness to listen to other opinions and adjusts to new or changing assignments, processes, and people while avoiding snap reactions
• Resilience: The ability to view problems and challenges as opportunities to grow personally and professionally
• Problem Solving: Demonstrates the ability to examine a specific problem and understand the perspective of stakeholders; uses fact-finding techniques to identify and document specific problems

Responsibilities

• Gather, research, and structure data required for solving business problems
• Develop pertinent and thoughtful analyses with actionable conclusions and communicate them clearly to stakeholders and senior management
• Assist with creating and leading strategies and their execution, including analyzing drivers of credit performance, risk models and underwriting policies
• Help design product, pricing, and customer management strategies for various financial products
• Support Marketing and engagement campaign test design, execution, and monitoring strategy
• Assist with operational and engagement workflow optimization for customer experience
• Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
• Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

Skills

Oral communication

Written communication

MS Office

Time management

Organization

Collaboration

Decision making

Adaptability

Resilience

Problem solving

Data analysis

Education

Bachelor's degree in analytical field

Four-year degree by June 2027

Tools

Microsoft Office

Job description

KeyBank’s Consumer Bank division invites applicants for a Business Analyst role within its Analyst Development Program at 726 Exchange Street, Buffalo. The program begins with a 6-week training period, followed by two 8-month rotations across Marketing, Digital, Consumer Credit, Deposit Management, Product Management and more.

Participants will support diverse teams, gain exposure to executive leadership, and receive targeted training ahead of starting in a full-time role.