Consumer AI Communications Strategist

OpenAI; San Francisco (CA); Hybrid; USD 185,000 - 205,000; Full time

Benefits offered by this job

Hybrid work model

Relocation assistance

Job summary

OpenAI is seeking a Consumer Lifestyle Communications Manager in San Francisco to drive proactive storytelling and campaigns across consumer products. You will collaborate with marketing, product, and global teams to craft narratives that highlight AI's real-world impact.

The role requires 7+ years in PR, strong media relationships, and experience translating complex topics for broad audiences. Hybrid work with relocation assistance is offered.

Qualifications

• 7+ years of PR and media relations experience, preferably in consumer tech.
• Experience translating technical topics for mainstream audiences.
• Proven ability to build trusted relationships with press, executives, partners, and cross-functional teams.
• Track record turning user stories into engaging narratives.
• Experience managing PR agency partners and paid talent.

Responsibilities

• Lead proactive user and seasonal storytelling to make technology matter to everyday people.
• Support campaigns that showcase ChatGPT’s benefits to global consumer audiences.
• Translate complex topics into clear, compelling narratives grounded in real-world impact.
• Build relationships with consumer and lifestyle media; manage inbound press inquiries.
• Partner with marketing, product, community, and global teams for integrated campaigns.
• Identify trends and turn moments into high-impact storytelling opportunities.
• Identify compelling user stories worth telling to the world.

Skills

PR & media relations

Consumer tech

AI awareness

Storytelling

Agency partnership

Job description

OpenAI is seeking a Consumer Lifestyle Communications Manager in San Francisco to drive proactive storytelling and campaigns across consumer products. You will collaborate with marketing, product, and global teams to craft narratives that highlight AI's real-world impact.

The role requires 7+ years in PR, strong media relationships, and experience translating complex topics for broad audiences. Hybrid work with relocation assistance is offered.