Consumer Account Manager, Amazon

Epson Latinoamérica; Seattle (WA); Remote; USD 143,000 - 179,000; Full time

Job summary

Epson, a global leader in technology, is seeking an Account Manager - Consumer to drive sales and build relationships with retail partners in Seattle. The role emphasizes exceeding sales goals and managing accounts effectively while providing an attractive benefits package including comprehensive coverage and generous paid time off. This remote position requires a customer-focused individual with experience in the tech industry.

Benefits

Comprehensive medical, dental, vision, and prescription coverage

Generous paid time off including sick time, vacation, and holidays

Income protection plans including life insurance

401K plan with company matching

Educational reimbursement and employee discounts

Qualifications

• 5+ years experience working with or as a vendor manager at Amazon.
• Proven success as a sales account manager.
• Strong interpersonal and communication skills.

Responsibilities

• Meet or exceed sales quotas and increase brand awareness.
• Develop and coordinate sales activity with retailers and resellers.
• Identify customer needs and provide solutions.

Skills

Sales account management

Customer relationship management

Sales strategy development

Amazon vendor management

Education

Completion of an undergraduate program (B.A. or B.S.)

Job description

Epson, a global technology leader focused on enriching lives and creating a better world through engineered precision, exceptional people, enduring partnerships and a commitment to the environment, is seeking an exceptional Account Manager - Consumer to join our Sales team. You will be responsible for building Epson top-line sales by meeting and exceeding sales quotas and increasing Epson brand awareness and market penetration, developing, and coordinating sales activity to Key Retailers and Authorized Epson Resellers within a defined territory, and overseeing all facets of reseller account and relationship management.

This position is remote. It is preferred that the Account Manager reside in the Seattle area.

What you will be doing:

Builds Sales

• Meets or exceeds sales and product objectives in territory by effectively utilizing all resources available.
• Collaborates with Manager in development of sales plan.
• Establishes a strong Epson presence within account base at decision maker and management level.
• Interacts with all appropriate internal and external customers to ensure successful implementation of sales and marketing strategies with the customer.
• Motivates all customer personnel to support sales and marketing efforts of Epson products.
• Identifies and understands the customer’s needs and provides solutions using Epson products, programs, and services.
• Designs and creates marketing programs consistent with corporate strategies that result in achievement of sales quotas and objectives within defined territory.
• Ensures that marketing funds are focused on programs that achieve desired product mix and ROI and considers impact on all Epson channels of distribution.
• Demonstrates products to existing and potential customers.
• Keeps abreast of product lines and industry trends and informs Epson management on developments and trends that may impact customers’ purchases and other business activities in the near and distant
• future.
• Participates in trade shows, reseller seminars and sales meetings.
• Identifies sales training needs of account and prepares training in conjunction with the Sales Training Department.
• Resolves customer issues promptly and thoroughly; escalates issues to manager as appropriate.

Effective Sales Administration

• Develops and provides Sales Operations with monthly product forecasts and sell-through/inventory by account.
• Adheres to all administrative policies and procedures.
• Operates within budgetary constraints.
• Submits weekly activity/call reports.

Skills and experience you will bring:

• Experience working with Amazon as a vendor or working at Amazon as a vendor manager. (5+ years)
• Proven success as sales account manager
• Completion of an undergraduate program or equivalent experience (B.A. or B.S.)
• Up to 50% travel

Employee Benefits

In addition to joining a team of dedicated professionals who support each other and are passionate about their work, you’ll also enjoy a variety of attractive, industry-leading benefits.

• Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date
• Generous paid time off, including sick time, vacation, and holidays
• Income protection plans, including life insurance and short-term and long-term disability programs paid by the company
• 401K plan with company matching
• Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more!

The starting annual base pay for this role is between USD $143,078.96 and $178,848.34. This position will have a 65/35 commission plan. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

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