Consumer Access Spec PRN

Team Member Services; Colorado; On-site; USD 28,000 - 44,000; Part time

Job summary

AdventHealth in Littleton, CO is seeking a patient access/revenue cycle professional (PRN, Day shift) to perform Medicare compliance reviews, estimate patient financial responsibility, coordinate pre-authorizations, verify insurance eligibility, and register patients for services. Strong HIPAA compliance, bilingual English/Spanish abilities, and customer service experience are highly valued.

Minimum education includes a high school diploma; an associate degree is preferred.

Qualifications

• Mature judgement in dealing with patients, physicians, and insurance representatives
• Experience with HIPAA and privacy rules is expected
• Able to learn and perform multiple tasks efficiently with attention to detail

Responsibilities

• Performs Medicare compliance reviews and issues Advance Beneficiary Notices of Noncoverage as needed
• Creates accurate estimates for patient financial responsibility and collects payments or establishes payment plans
• Coordinates with utilization management staff for pre-authorization issues and ensures patients have necessary logistical information
• Contacts insurance companies to verify eligibility and benefits, and obtains pre-authorizations within established timeframes
• Registers patients for all services, ensuring accuracy and minimizing duplication of medical records

Skills

Mature judgement

Microsoft Office

Database familiarity

Learn multiple tasks

Professional communication

HIPAA knowledge

Bilingual English/Spanish

Customer service

Insurance knowledge

EMR systems

Education

Associate degree (Preferred)

High School Grad or Equivalent (Required)

Tools

Microsoft Office

EMR systems

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: PRN

Shift: Day (United States of America)

Address: 7700 S BROADWAY

City: LITTLETON

State: Colorado

Postal Code: 80122

Job Description:

Job Posting End Date: 11/06/2026

Pursuant to state law, Colorado candidates will be eligible for sick leave.

Performs Medicare compliance reviews and issues Advance Beneficiary Notices of Noncoverage as needed.

Creates accurate estimates for patient financial responsibility and collects payments or establishes payment plans.

Coordinates with utilization management staff for pre-authorization issues and ensures patients have necessary logistical information.

Contacts insurance companies to verify eligibility and benefits, and obtains pre-authorizations within established timeframes.

Registers patients for all services, ensuring accuracy and minimizing duplication of medical records.

Knowledge, Skills, and Abilities:

• Mature judgement in dealing with patients, physicians, and insurance representatives
• Working knowledge of Microsoft programs and familiarity with database programs
• Ability to operate general office machines such as computer, fax machine, printer, and scanner
• Ability to effectively learn and perform multiple tasks, and organize work in a systematic and efficient fashion
• Ability to communicate professionally and effectively, both verbally and written
• Ability to adapt in ever-changing healthcare environment
• Ability to follow complex instructions and procedures, with a close attention to detail
• Adheres to government guidelines such as CMS, EMTALA, and HIPAA and corporate policies
• Understanding of HIPAA privacy rules and ability to use discretion when discussing patient-related information that is confidential in nature as needed to perform duties
• Knowledge of computer programs and electronic health record programs
• Basic knowledge of medical terminology
• Exposure to insurance benefits; ability to decipher insurance benefit information
• Bilingual - English/Spanish
• Experience in Customer Service related field
• Exceptional customer service skills
• Advanced understanding of insurance knowledge and benefits
• Advanced understanding of hospital electronic medical report (EMR) system
• Intermediate medical terminology

Education:

• Associate [Preferred]
• High School Grad or Equiv [Required]

Field of Study:

• N/A

Work Experience:

• 1+ customer service [Preferred]
• 1+ relevant healthcare [Preferred]
• 1+ revenue cycle [Preferred]

Additional Information:

• N/A

Licenses and Certifications:

• Certified Healthcare Access Associate (CHAA) [Preferred]
• Certified Revenue Cycle Rep (CRCR) [Preferred]

Pay Range:

$19.97 - $31.95

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.