Consulting Project Principal Consultant

Oracle Corporation; United States; On-site; USD 120,000 - 170,000; Full time

Job summary

Oracle Health is seeking a Principal Adoption Manager to lead adoption delivery engagements for customers, maximizing end-user efficiency and satisfaction. You will analyze data, develop multi-tenant adoption plans, and coordinate internal and external stakeholders to achieve client goals.

You will manage project scope, budgets, and risks while mentoring the analytics and adoption team and ensuring alignment with organizational security and compliance requirements.

Qualifications

• Experience leading adoption delivery engagements for customers.
• Ability to analyze data and present insights to stakeholders.
• Strong stakeholder management including C-suite and senior leaders.

Responsibilities

• Analyze user experience and other customer outcomes data to develop adoption plans.
• Lead internal and external stakeholders to execute adoption strategies and achieve objectives.
• Build relationships with customer leadership to promote a positive caregiver experience.
• Oversee project scope, budgets, and operations for large engagements and identify risks and mitigations.

Job description

Being a Principal Adoption Manager at Oracle Health dedicated to establishing a healthy portfolio for our Adoption Consulting space, you will lead successful engagement delivery efforts for clients to maximize adoption, efficiency, and satisfaction within the EMR.Job description displayed in the job postingWe’re on a journey to advance how health happens with technologies that empower patients, support clinicians, inspire innovation, and save lives. Our mission? To create a human-centric healthcare experience powered by unified global data.It’s a big challenge, but big challenges are what we do best. We’re already transforming some of the world’s largest health systems—helping them turn data into lifesaving decisions and better patient care.We want people just as dedicated as we are to improving health equity and delivering quality care across the globe. If you’re excited about making healthcare more human, you’ve come to the right place.The Strategic Analytics and Adoption Team is looking to expand with a new Principal Adoption Manager. As a Principal Adoption Manager, you lead successful adoption delivery engagements for customers to maximize end-user efficiency, and satisfaction. You will analyze and present data to identify areas of opportunity, lead internal and external customer stakeholders to develop and execute complex adoption plans, and achieve customer goals. You will localize the customer support plan by understanding adult learning principles, and leveraging behavior change techniques. A successful Adoption Manager will manage financials, operations, and other capital for complex projects based on contract terms, and propose resolution strategies for project risks, escalating as appropriate. As a leader on the team, you will analyze and report to internal and external customer stakeholders on progress, key performance indicators, and value achieved.Our vision is to improve client outcomes through strategic consulting resulting in better caregiver and patient experience. We are excited for you to join our innovative team!Career Level - IC3LResponsibilities:Analyze user experience and other customer outcomes data, and incorporate organizational change techniques and adult learning principles to develop adoption plans for large and/or multi-tenant customersLead internal and external customer stakeholders to influence and execute adoption strategies to achieve customer objectivesBuild and strengthen relationships with customer C-suite and key decision makers to promote a positive caregiver experienceOversee and deliver overall project scope and manage financials and other project operations for large and/or multi-tenant customer engagementsIdentify and surface recurring project issues and risks, conduct root-cause analysis, and develop remediation strategies; serve as an escalation point for others as neededDirect, motivate, and develop adoption associates responsible for customer deliverablesCreate onboarding and continuous education strategies for internal, third party, or customer resources delivering adoption support and contribute to content as a SME for the larger communityPartner with customers to build and implement multi-modal customer education and continuous support programsConduct and deliver detailed analysis and reporting to internal and external customer stakeholders, including identification of new or ongoing areas of opportunity and recommendations for future projects to drive organizational improvementTrain and mentor associates within the analytics and adoption community; influence and contribute to the development and enhancement of processes and best practicesExpectations:Must be able to obtain and maintain a federal clearance (US Citizen)Willing to work additional or irregular hours as needed and allowed by local regulationsWork in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of positionWilling to travel up to 40% as neededPerform other responsibilities as assignedCreates and manages an overall project plan (including budget, structure, schedule, and staffing needs) for one or more Oracle engagements. Monitors and reports progress/changes against the plan. Drives implementation by providing motivation and direction.