Consultative Sales & Styling Associate - Flexible Hours

Lands' End, Inc.; Fairfax (VA); On-site; USD 19,000 - 28,000; Full time

Job summary

Lands' End, Inc. in Fairfax, VA is seeking a Sales Associate to deliver exceptional customer service and expert product knowledge in a dynamic fashion retail setting.

You will greet customers, assist with outfits and fittings, operate the POS system, and help maintain store standards while contributing to team goals and sales targets.

Retail experience and strong communication skills are preferred; flexibility to work varied hours, including peak seasons, is essential.

Qualifications

• Experience in retail or customer service preferred.
• Ability to greet customers courteously and identify needs.
• Knowledge of fashion trends helpful.

Responsibilities

• Drive sales by using consultative selling techniques to identify customer needs.
• Provide courteous, personalized customer service and assist with outfitting options.
• Maintain knowledge of Lands’ End products and navigate the website to assist customers.
• Process transactions accurately using the POS system and handle returns/exchanges.
• Restock and manage inventory to support visual brand standards.
• Support store cleanliness and adherence to store policies and procedures.

Skills

Customer service

Sales skills

POS systems

Communication

Team collaboration

Time management

Attention to detail

Education

High school diploma or equivalent

Tools

POS system

Job description

Lands' End, Inc. in Fairfax, VA is seeking a Sales Associate to deliver exceptional customer service and expert product knowledge in a dynamic fashion retail setting.

You will greet customers, assist with outfits and fittings, operate the POS system, and help maintain store standards while contributing to team goals and sales targets.

Retail experience and strong communication skills are preferred; flexibility to work varied hours, including peak seasons, is essential.