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Overview
A Consultative Sales Representative works with clients to identify inefficiencies or bottlenecks in their current process and propose solutions to meet their specific needs. A successful representative will act more as a consultant and technical advisor to the client than a sales agent while still being able to close the sale. They will work with the EII engineering team to represent the client’s technical, practical, and logistical needs. A Consultative Sales Representative is a collaborator between EII and clients to creatively develop custom client-based solutions. Travel is expected to be up to 40%.
Position Responsibilities
- Develop new prospective clients by initiating contact and engaging in discussions about their operations and needs
- Build professional relationships with clients by proactively making calls, attending trade shows, and establishing a follow-up process
- Travel to customer sites to evaluate needs and provide consultation, identifying areas of potential improvement in their operations
- Engage in ongoing discussions with clients to understand their needs and develop customized solutions
- Document prospective client processes and improvement areas to present to the EII team for collaborative solution development
- Listen to, understand, and convey customer requirements
- Ideate and design creative solutions to assist the customer in productivity improvement
- Assist in generating customized or customized-off-the-shelf solutions on behalf of clients based on opportunities for improvement to current processes, to be agreeable by all parties
- Create project proposals, timelines, and manage projects by coordinating between different teams
- Attend trade shows and establish new customer contacts; follow up on leads
- Attend and participate in trade association events
- Maintain accountability to set and achieve goals; take responsibility for decisions and actions
- Define, justify, and document proposed methodology for prospective solution(s)
- Prepare and deliver presentations on various topics and solutions, both internally and for clients
- Collaborate with management and other departments to determine cost of solution and estimate quotes
- Understand and establish return on investment for prospective customers
- Prepare weekly reports describing follow-up activity, presentations, and new opportunities
A Successful Candidate Will Possess
- Experience in project management
- A background in warehouse automation, hardware, software, and business process
- Experience in product customization and solution-focused design
- Customer-centric focus
- Ability to represent the company well at networking events
- Ability to work as a team
- Ability to thrive in a fast-moving, sometimes ambiguous environment
- Excellent autonomous problem solving skills
- Strong communication skills
Preferred Qualifications
- Familiarity with the postal/package processing industry is a plus (not required)
Company Description
Engineering Innovation, Inc. (EII) based in Lafayette, Indiana is a premier provider of parcel processing and mail sorting equipment. EII is a small, dynamic company looking for highly motivated, service-oriented individuals to join its growing team. Through innovation and hard work, we have established ourselves as a leader in the development of automated equipment for pre-sort mailing applications inside the likes of commercial mail houses and parcel-handling businesses. We use current technology to help businesses run better.
Benefits
- Competitive Wages
- Paid Holidays
- Paid Time Off
- 401(k)/Roth with company matching up to 6% and 100% immediate vesting after 90 days
- Medical Insurance
- Company-Paid Short - and Long -Term Disability
- Wellness program
- Employee referral program
Job Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Sales and Business Development
- Industries: Automation Machinery Manufacturing