Consultative Personal Banker Growth Focus

Fifth Third; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Fifth Third Bank in Houston, TX is launching a Retail Personal Banker I onboarding program. Successful candidates will rotate through operations and Sales & Service, gain certification, and transition into a Personal Banker I role focused on proactive financial needs assessment and building relationships.

The program emphasizes cross-selling, customer service, and adherence to risk and policy standards while advancing toward full retail banking responsibilities.

Qualifications

• Explain and apply the consultative sales process to identify customer needs.
• Demonstrate ability to sell Retail products and services to households.
• Understand Retail policies and provide compliant financial solutions.

Responsibilities

• Use consultative sales to build customer profiles and identify needs.
• Maintain knowledge of Retail products and recommend solutions.
• Set appointments for periodic financial reviews and cross-sell to customers.
• Collaborate with partners to provide holistic financial solutions.

Skills

Consultative sales

Customer service

Communication skills

Math skills

Education

College degree or work experience

Tools

CAMP

Marketing tools

Job description

Fifth Third Bank in Houston, TX is launching a Retail Personal Banker I onboarding program. Successful candidates will rotate through operations and Sales & Service, gain certification, and transition into a Personal Banker I role focused on proactive financial needs assessment and building relationships.

The program emphasizes cross-selling, customer service, and adherence to risk and policy standards while advancing toward full retail banking responsibilities.