Consultant, Technical Writer and Process Improvement Analyst

US101 Guidehouse Inc.; Arlington (VA); On-site; USD 74,000 - 124,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Parental Leave and Adoption Assistance

Discretionary bonus

Mobility Stipend

Flexible Spending Accounts

Short-Term Disability

Long-Term Disability

Job summary

Guidehouse is seeking a Management Consulting professional to support documentation, analysis, and development of guidance materials for client programs in a collaborative team environment.

The role involves translating complex information into user-friendly resources, drafting SOPs and training materials, and assisting with stakeholder sessions. Up to 10% travel may be required, with competitive benefits and growth opportunities.

Qualifications

• Bachelor's degree required.
• 1–3 years of consulting, communications, technical writing, or related experience.
• Demonstrated ability to write clearly for diverse audiences.
• Experience creating presentations, guidance documents, reports, or training materials.
• Strong organizational skills and attention to detail.
• Ability to synthesize information from multiple sources.

Responsibilities

• Analyze and document business processes, workflows, and program requirements.
• Draft and maintain SOPs, job aids, and training materials.
• Translate complex regulatory information into clear guidance.
• Support stakeholder interviews, notes, and workshop facilitation.
• Develop onboarding resources and knowledge repositories.
• Conduct research to support process improvement and project artifacts.

Skills

Written communication

Presentation skills

Independent work

Team collaboration

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Job Family: Management Consulting

Travel Required: Up to 10%

Clearance Required: Ability to Obtain Public Trust

What You Will Do

• Support documentation and analysis of business processes, workflows, operating procedures, and program requirements.
• Draft and maintain SOPs, job aids, quick reference guides, training materials, and implementation documentation.
• Translate complex technical, regulatory, and policy information into clear, user-friendly guidance materials.
• Support stakeholder interviews, note-taking, requirements gathering, and workshop facilitation activities.
• Assist with development of onboarding resources, instructional materials, and knowledge repositories.
• Conduct research and analysis to support process improvement recommendations and implementation activities.
• Develop presentations, reports, and supporting project artifacts for client review.

What You Will Need

• Bachelor's degree from an accredited college or university.
• 1-3 years of experience in consulting, communications, technical writing, business analysis, or a related field.
• Demonstrated ability to write clearly and concisely for a variety of audiences.
• Experience developing presentations, guidance documents, reports, or training materials.
• Strong organizational skills and attention to detail.
• Ability to synthesize information from multiple sources into cohesive deliverables.
• Strong Microsoft Office skills, particularly Word, PowerPoint, and Excel.
• Ability to work independently while collaborating effectively within project teams.

What Would Be Nice To Have

• Experience developing SOPs, playbooks, or operational documentation.
• Experience supporting federal agencies or government clients.
• Familiarity with grants management, compliance programs, or program administration activities.
• Experience developing training materials, videos, or learning content.
• Exposure to process improvement or business transformation initiatives.
• Experience supporting change management or communications efforts.

The annual salary range for this position is $74,000.00-$124,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account
• Dental/Vision & Dependent Care
• Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.