Consultant, Systems Analyst

Nationwide Mutual Insurance Company; Scottsdale, Northern (AZ, KY); Hybrid; USD 118,000 - 222,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k) with company match

Life insurance

Pension plan

Paid time off

Job summary

Nationwide Mutual Insurance Company in Scottsdale, AZ is seeking a senior Systems Analyst to translate business needs into robust technical solutions. You will partner with business stakeholders, lead requirements work, and ensure secure delivery across complex initiatives in a hybrid work environment (in-office and remote days).

You will leverage Guidewire InsuranceNow and Jira to manage the requirements lifecycle, while collaborating with cross-functional teams and executives to achieve

Qualifications

• Eight or more years of relevant work experience in technology delivery.
• Experience with Guidewire platforms, preferably InsuranceNow.
• Ability to lead analysts and coach team members.
• Strong communication across business and technology stakeholders.

Responsibilities

• Leads or partners with stakeholders, architects, and tech pros to define needs and outcomes.
• Manages complex requirements and drives alignment through facilitation.
• Applies secure software and systems engineering practices throughout delivery.
• Supports or leads complete requirements lifecycle across initiatives.
• Develops and maintains detailed requirements work products and docs.
• Drives traceability and verification of functional and non‑functional requirements.

Skills

Business analysis

Stakeholder communication

Requirements management

Data analysis

Leadership

Education

Bachelor's degree in Computer Science or MIS

Tools

Guidewire InsuranceNow

Jira

Excel

Job description

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide® "on your side" goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you! As a Systems Analyst, you’ll partner with the business to understand business needs and outcomes and provide a range of analysis skills related to understanding and achieving those outcomes.

You’ll translate business outcomes into solution requirements using techniques such as facilitation and visual management. Extensive knowledge of the insurance industry, with a focus on Excess and Specialty lines; 5+ years of relevant experience preferred. 5+ years of experience supporting and/or managing policy administration software within the insurance industry.

Experience with Guidewire platforms, preferably Guidewire InsuranceNow, in one or more of the following capacities: project implementation, major enhancement delivery, or ongoing production support. Experience leading analysts, either directly or indirectly, including coaching less-experienced team members in day-to-day responsibilities and strategic initiatives. Demonstrated ability to work across business operations and technology teams—understanding business needs and translating them into effective technical solutions.

Experience using technology and productivity tools to support analytical work and multiple technical initiatives, including Agile delivery tools, Jira, Microsoft Excel, Microsoft Word, AI language models, and collaboration and communication platforms.

Strong communication skills, with the ability to effectively engage executive business and technology leaders, cross-functional teams, capability peers, and individual contributors working in Agile environments. This position will be hired on a SuccessFlex basis. The hired associate must reside within 35 miles of the following location(s): Scottsdale: 18700 Hayden Road Scottsdale AZ, 85255 Columbus: One Nationwide Plaza, Columbus OH, 43215 Work schedule: 2 days in office, 3 days remote. This role does not qualify for employer sponsored work authorization. Nationwide does not participate in the STEM OPT extension program. #LI-AM1

Job Description Summary

If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you! As a Systems Analyst, you’ll partner with the business to understand business needs and outcomes and provide a range of analysis skills related to understanding and achieving those outcomes. You’ll translate business outcomes into solution requirements using techniques such as facilitation and visual management. A Systems Analyst should have broad technology and analysis experience, including facilitation with large stakeholder groups, managing the complete requirements lifecycle, conducting structured analysis using both quantitative and qualitative techniques, analyzing data and application suites, and solving problems using a collaborative style.You’ll be engaged in work efforts at all scales, ranging from minor defect fixes and enhancements to the development of new applications. You’ll also work on all types of solution approaches (e.g., custom development, package implementation) and domains (e.g., all application types, data warehouses, web, and cloud).

Job Description Key Responsibilities

• Leads or partners with business stakeholders, Architects, and technology professionals to understand business needs, desired outcomes, and solution context, align requirements with target architecture and technical guardrails, and identify impacts, dependencies, and trade-offs.
• Manages complex requirements and drives business alignment through facilitation, visual management, and stakeholder collaboration.
• Applies secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.
• Supports or leads the complete requirements lifecycle from idea through implementation across complex initiatives.
• Leads the development, clarification, and maintenance of detailed requirements work products and supporting documentation.
• Drives verification, traceability, and management of functional and non-functional requirements, as well as secure software and systems engineering practices, throughout the delivery lifecycle.
• Provides complex analysis of business processes, systems, data, and performance measures to support business outcomes, identify quality improvement opportunities, and strengthen decision-making.
• Leads data-informed discovery by using usage and performance data to identify opportunities, validate assumptions, and translate insights into clear recommendations that balance customer needs, business value, technical feasibility, and product strategy.
• Uses technical knowledge, business analysis expertise, and interpersonal skills to communicate, negotiate, and solve problems with stakeholders and team members.
• Coaches less experienced analysts and raises the quality, consistency, and repeatability of analysis and requirements practices.
• May perform other responsibilities as assigned.

Reporting Relationships

Reports to a Technology Manager or Director.

Typical Skills and Experiences

Education: Undergraduate studies in computer science, management information systems, or a related field are preferred. License/Certification/Designation: Technology certifications or designations are not required but encouraged. Experience: Eight or more years of relevant work experience including software delivery or educational experience within a technology domain. Experience delivering technology and/or business solutions across industries, platforms and/or lines of business (LOBs) within the insurance and/or financial services industries. Demonstrated capability in managing the requirements lifecycle, including facilitation, elicitation, and documenting requirements. Knowledge, Abilities and Skills: Strong analytical and communication skills, knowledge of planning, and the ability to influence, negotiate, and set priorities as needed. Ability to facilitate requirement sessions using visual techniques with senior leaders. Insurance/financial services industry knowledge is a plus. Other criteria, including leadership or technical skills, competencies and experiences may take precedence. Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.

Values

Regularly and consistently demonstrates the Nationwide Values.

Job Conditions

• Overtime Eligibility: Exempt (Not Eligible)
• Working Conditions: Hybrid to normal office environment. Some travel may be required.
• ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Benefits

• medical/dental/vision
• life insurance
• short and long term disability coverage
• paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
• nine paid holidays
• 8 hours of Lifetime paid time off
• 8 hours of Unity Day paid time off
• 401(k) with company match
• company-paid pension plan
• business casual attire
• and more

To learn more about the benefits we offer, click here.

Equal Opportunity

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

NOTE TO EMPLOYMENT AGENCIES

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Salary

The national salary range for Consultant, Systems Analyst : $118,000.00-$222,000.00

The expected starting salary range for Consultant, Systems Analyst : $118,000.00 - $178,000.00

Equal Opportunity

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.