Consultant, ServiceNow

Nuvitek; Arlington (VA); Remote; USD 100,000 - 150,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability and Life Insurance

Parental Leave

401K

Paid Time Off

Job summary

Nüvitek is seeking a ServiceNow Consultant (Developer) to join our remote team. You will collaborate with engineers to modernize customer applications using low-code solutions on the ServiceNow platform and mentor junior developers while delivering in an Agile environment.

You will contribute to RMF and CAM implementations, build service requests, and lead deployments. Strong communication and technical skills are essential for success in this role.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or an equivalent technical field.
• Experience with ServiceNow ecosystem and Agile delivery.

Responsibilities

• Envision, design, and implement new features on the ServiceNow low-code platform based on the product backlog.
• Lead and mentor team members during deployments and in Agile ceremonies.
• Develop reports and dashboards within ServiceNow.

Skills

ServiceNow development

RMF implementation

CAM/Continuous Authorization

Agile methodologies

Team leadership

SQL/Data concepts

Communication skills

Education

Bachelor's degree in Computer Science or related field

Tools

ServiceNow platform

RMF

CAM

Job description

Department: ServiceNow

Location: Remote

At Nüvitek, customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies.

As a ServiceNow Consultant (Developer), you will play a vital role at Nuvitek. You be working closely with an equally enthusiastic team of developers and engineers working in an Agile environment to modernize our customer's application using low-code solutions and enhance the ServiceNow platform for our organization. As part of the process, you will be learning from peers/ seniors and will be mentoring juniors in your tenure with Nuvitek.

In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments.

What You Will Do

• Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based upon the prioritized product backlog
• Bring innovating, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources including internal as well as external resources
• Build service requests from the requirements including requests, request items and tasks using workflows - manage data flows from the customer to the support teams providing the service
• Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments.
• Unit test all developed features, including edge cases. Also be comfortable to conduct peer review of other developer’s code as needed
• Attend and actively participate in all Agile-related meetings. Work within the Agile framework including participating in User Story grooming sessions, Sprint Planning meeting, and retrospectives
• Delivery presentations as required to the client during Sprint demos as well coordinating meetings with intersecting teams as required.
• Participate in implementation architectures for digital solutions, frameworks, and accelerators
• Participate in knowledge sharing sessions within the company to socialize best practices and draft white papers as applicable
• Help with building proof of concept, creating technical solutions for internal application as needed.
• ServiceNow implementation in Risk Management Framework (RMF) and Continuous Authorization and Monitoring (CAM).

What You Will Bring

• Bachelor's degree in Computer Science, Information Systems, or an equivalent technical field.
• At least 4-7+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the full capabilities (discover, design, implement and optimize) of the ServiceNow platform while delivering in an Agile framework.
• A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture.
• Experience with ServiceNow components such as in Risk Management Framework (RMF) and Continuous Authorization and Monitoring (CAM).
• Experience with creating reports and dashboards within ServiceNow.
• ServiceNow Certified Application Developer or ServiceNow Certified CSM Implementation Specialist.
• Fairly good understanding of data concepts (SQL, Databases) and business workflows
• Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources

It Would Be Great If You Also Had

• Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow
• Able and willing to work independently and in a fast-paced environment with tight deadlines, with minimal supervision
• Experience in handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and Agile project management.
• Strong troubleshooting and problem-solving skills, along with strong organizational and time management skills.
• Good communication and interpersonal skills in a remote environment
• Experience working with software development team members.
• Other open sources technology experience preferred.

Benefits

Nuvitek is proud to offer a comprehensive benefits package:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Disability and Life Insurance
• Parental Leave
• 401K
• Paid Time Off

Equal Opportunity Employer Statement

Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

AI & Interview Technology Disclosure

Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications.

During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.