Consultant, Customer Solution - Project Management

Cardinal Health; Deerfield (MA); On-site; USD 92,000 - 118,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

Health savings account (HSA)

401k savings plan

FSAs

Disability coverage

Work-Life resources

Paid parental leave

Wellness programs

Wage access (myFlexPay)

Job summary

Cardinal Health seeks a Consultant, Customer Solutions – Project Management to lead customer-focused supply chain projects and improve inventory management, workflow efficiency, and overall solution performance.

The role is based in Boston, MA, requiring onsite work at Eastern Massachusetts hospitals with a Monday–Friday schedule during hospital hours. Strong project management, analytical, and customer-facing skills are essential.

Qualifications

• Bachelor's degree in related field or equivalent work experience preferred.
• 3+ years of healthcare supply chain and/or healthcare project management experience preferred.
• Ability to work independently with problem solving orientation.
• Strong supply chain and customer-facing experience preferred.
• Experience with Workday or Epic systems preferred.
• Data and analytics proficiency: Excel Pivot Tables and Tableau preferred.
• Experience with inventory management systems and databases preferred.

Responsibilities

• Lead customer-focused supply chain projects to improve inventory management and workflow efficiency.
• Collaborate with customers onsite and manage a portfolio of projects.
• Work onsite at various hospital locations within Eastern Massachusetts.
• Develop and articulate benefits and adoption strategies for customer supply chains.
• Conduct customer presentations and internal account planning.
• Report using Excel and Cardinal Health optimization tools.

Skills

Healthcare supply chain

Project management

Customer facing

Problem solving

Workday/EPIC systems

Excel (Pivot tables)

Tableau

Inventory management systems

Data analytics

Education

Bachelor's degree or equivalent

Tools

Excel

Tableau

Workday

Epic

Job description

What Customer Solutions Contributes to Cardinal Health

The Customer Solutions team provides sales consultation through direct engagement “inside the four walls” of our customer’s sites of care, through a menu of standard assessments, insights, and analytical tools to improve the customer’s supply chain performance and provide value, while advancing differentiation for Cardinal Health. We partner with Customers and our Distribution Centers to optimize and improve the overall supply chain by serving as a Trusted Advisor.

Job Summary

The Consultant, Customer Solutions – Project Management will be responsible for leading customer-focused supply chain projects, using Cardinal Health tools and reporting to improve inventory management, workflow efficiency, and overall solution performance, while supporting additional process improvement initiatives as needed.

Location: Ideal candidate will be based in Boston, MA. This position will require candidates to work onsite at various hospitals locations within the Eastern Massachusetts area.

Work Schedule: The schedule will be onsite Monday through Friday during various hospital working hours.

Responsibilities

• Responsible for supporting supply chain expertise and working with the customer onsite to support inventory reconciliation process changes to maintain and optimize the service / solution.
• Responsible for leading and managing a portfolio of projects for the customer.
• Works onsite at customer locations, which could range from a hospital department to a Surgery Center.
• Cultivate relationships to ensure successful customer experience and long‑term relationships with customers.
• Articulate benefits and adoption strategies to customer’s supply chains to drive efficiency and optimization that helps drive a more positive customer experience and help retain business with Cardinal Health.
• Conduct customer presentations and internal account planning.
• Responsible for customer advocacy to ensure issues are resolved in a timely and effective manner while adhering to Customer Solutions Team policies and procedures.
• Collaboration with Sr. Consultant, Customer Solutions Team on opportunities within the account.
• Work in a cross functional team both externally and internally.
• Responsible for reporting via Excel learning and utilizing Cardinal Health Customer Optimization tools and reporting.

Qualifications

• Bachelor's degree in related field, or equivalent work experience, preferred
• 3+ years of healthcare supply chain and/or healthcare project management experience preferred
• Ability to work independently and biased toward problem solving preferred
• Strong supply chain and customer facing experience preferred
• Experience with Workday or Epic systems preferred
• Data and Analytics proficiency: Excel (Pivot tables) and Tableau preferred
• Experience working within inventory management systems and other databases, preferred
• Customer/Vendor credentialing may be required (this may include vaccinations)

Salary and Benefits

Anticipated salary range: $92,000-$118,170 Bonus eligible: No

Benefits:

• Cardinal Health offers a wide variety of benefits and programs to support health and well‑being.
• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short‑and long‑term disability coverage
• Work‑Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 09/30/2026

Candidates who are back‑to‑work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day.

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. We are a crucial link between the clinical and operational sides of healthcare, delivering end‑to‑end solutions and data‑driving insights that advance healthcare and improve lives every day. With deep partnerships, diverse perspectives and innovative digital solutions, we build connections across the continuum of care. With more than 50 years of experience, we seize the opportunity to address healthcare's most complicated challenges — now, and in the future.