Consultant, Change Management

BME Strategies; Massachusetts; Hybrid; USD 87,000 - 121,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with employer match

Technology stipend

Professional development

Job summary

BME Strategies, a Massachusetts-based public health consulting firm, is seeking a Consultant, Change Management to guide clients through organizational transformation, focusing on people, policies, and AI-enabled workflows.

The role emphasizes stakeholder engagement, workforce coaching, and readiness assessments to ensure durable adoption across rural and urban health settings. It operates in a remote-first, full-time capacity with occasional travel.

Qualifications

• Master’s degree in Public Health or a related field.
• 4–6 years of relevant experience, including 2+ years in a consulting firm.
• Experience with health systems in Massachusetts or other Northeastern states preferred.
• Client-facing experience 1–4 years.

Responsibilities

• Transformation Leadership & Strategy: Lead the “People Side” of large-scale initiatives with high adoption.
• Human-Centered Journey Mapping: Design sessions to identify friction for frontline staff.
• Strategic Stakeholder Engagement: Identify buy-in and craft data-driven narratives.
• Workforce Development & Coaching: Coach local leaders and staff for long-term autonomy.
• Change Impact & Readiness Assessments: Assess readiness in rural and urban health settings.
• AI Change Management & Local Partner Support: Advise local health departments on AI adoption with equity focus.
• Embedded Liaison Services: Be primary contact for diverse coalitions to resolve issues.

Skills

Change management

AI literacy

Prosci ADKAR

Education

Master’s degree in Public Health

Tools

Smartsheet

Tableau

Job description

Job Title: Consultant, Change Management
Location: Remote; Northeast US required

Description

Founded in 2004, BME Strategies is a Massachusetts-based consulting firm specializing in the design, implementation, and evaluation of public health programs for local, regional, and state government partners. Our work supports evidence-based, community-driven solutions that strengthen public health systems and advance equity across the communities we serve. At BME, our clients are on the front lines of Public Health. Priorities may shift but our commitment to supporting our partners does not. We take pride in having multi-year, multi-project engagements, often working closely as an extension of their staff. Our success comes from our shared values: a bias toward action; optimistically collaborative; willingness to navigate ambiguity; minimal ego - no job is too small or big; pursuing the equitable solution; always learning, and; committed to quality at every stage.

Position Overview

BME Strategies is seeking a Consultant, Change Management to lead our clients through the "people side" of organizational transformation. The person in this role will be a strategic partner to public health departments and nonprofits, moving beyond checklist-style project management to ensure that new policies, technologies (including AI), and protocols are deeply embedded and sustained by the workforce.

A key focus of this role is guiding local health partners through the adoption of AI-enabled tools and workflows, translating technical capability into practical, trusted practice on the ground. As an example, someone in this role may focus on why a deadline is missed, investigate human constraints like burnout or capacity gaps, and build the inclusive communication loops necessary to maintain organizational resilience.

Key Responsibilities

BME Org-Wide Responsibilities for Consultants:

• Consultant roles at BME consist of approximately 85% project work, 5% administrative work, and 10% business development.
• Leads or co-leads larger projects, technical and advisory, and contributes to project design.

• Independently driving work with minimal day-to-day/project oversight.
• May supervise Associates and Senior Associates.
• Manages projects to exemplary client satisfaction.
• Contributes to and/or leads proposals.

Role-Specific Responsibilities:

• Transformation Leadership & Strategy: Lead the "People Side" of large-scale initiatives, ensuring that digital, operational, and AI-driven transitions are met with high adoption and minimal resistance.
• Human-Centered Journey Mapping: Design and facilitate journey mapping sessions to identify friction points for frontline staff and stakeholders, ensuring implementation plans are grounded in the practitioner’s reality.
• Strategic Stakeholder Engagement: Identify exactly who needs buy-in and partner with our Strategic Communications team to craft data-driven narratives that foster trust and alignment.
• Workforce Development & Coaching: In partnership with our Workforce Development Team, provide hands-on coaching and upskilling to local leaders and staff, fostering long-term autonomy rather than temporary support.
• Change Impact & Readiness Assessments: Conduct qualitative and quantitative assessments to evaluate organizational readiness and the magnitude of change, specifically within rural and urban health settings.
• AI Change Management & Local Partner Support: Serve as a trusted advisor to local health departments, community health centers, and other local health partners as they adopt AI-enabled tools and workflows, translating technical AI capabilities into practical, human-centered guidance, addressing staff concerns about trust, data privacy, and job impact, and ensuring responsible, equity-centered adoption at the point of care and service delivery.
• Embedded Liaison Services: Act as a primary point of contact for diverse coalitions, resolving operational issues by addressing the underlying human capacity needs.

Experience, Qualification, & Skills

• Master’s degree in Public Health or a related field.
• Minimum of 4-6 years of relevant experience required, including 2 or more years in a consulting firm environment
  • Experience in organizational change management or public health leadership and consulting.
  • Experience with health systems in Massachusetts or other Northeastern states (Maine, New Hampshire, Connecticut, Rhode Island, New York or New Jersey) is highly preferred.
  • Minimum 1-4 years of client-facing experience.
• Ability to work independently and as part of a team in a fast‑paced consulting environment.
• Core Competencies: Mastery of change management frameworks (e.g., Prosci ADKAR, Kotter) and experience applying them to people-powered systems.
• Generalist Agility: Ability to "zoom out" for big‑picture visioning and "dive in" to execute critical details during peak workloads.
• Technical Literacy: Proficiency in data visualization tools (Smartsheet, Tableau) to build "readiness" dashboards that track employee sentiment and adoption metrics.
• AI & Emerging Technology Literacy: Working knowledge of AI-enabled tools and processes relevant to public health operations, with the ability to translate technical AI concepts into accessible, actionable guidance for frontline staff and local partners with varying levels of technical comfort.
• Certification: Prosci or equivalent Change Management certification is preferred.
• Mission Alignment: A deep commitment to health equity and a desire to build sustainable, inclusive public health infrastructure.
• And an alignment with BME's shared values.

Work Environment

• This is a full-time position based in a home office environment within the U.S.
• BME Strategies in a remote-first organization. This role may require occasional travel to client sites, conferences, or meetings as required.

Compensation & Benefits

• BME Strategies offers a competitive compensation package that includes:
  • 6+ weeks total leave, including paid vacation, sick time, personal leave, and floating holidays;
  • Health, dental, and vision insurance, with 80% employer-paid coverage for the employee & 70% employer-paid coverage for dependents;
  • Health FSA and dependent care FSA;
  • 401(k) with employer match;
  • Employer-paid short-term and long-term disability insurance;
  • One-time technology stipend;
  • And opportunities for professional development and career growth.

• The salary range for this position is $87,360 - $120,640 annually.

Please note: New employees are typically brought into the organization at a salary between the range minimum and the salary range midpoint, dependent upon internal equity and the budgeted amount for the position.

• We expect a large volume of applicants for this position and only those candidates invited to move forward in the interview process will be contacted.
• Important Notice on Recruitment Fraud: BME Strategies communicates with applicants only through email addresses ending @bmestrategies.com. We do not use third-party domains for recruitment outreach. If you receive communication from a different email address, please do not respond and report it to us at [e-mail].
• Please note that BME Strategies is unable to sponsor work-related visas.
• BME Strategies is made up of individuals with different strengths, experiences, and backgrounds. Diversity not only includes race and gender identity but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. These varied points of view are key to our success, and inclusion is everyone's responsibility. BME Strategies is an equal opportunity employer. All qualified applicants will be considered for employment without unlawful discrimination based on race, color, creed, national origin, sex, age, disability, marital status, sexual orientation, military status, prior record of arrest or conviction, or current employment status.