Consultant

Urban Science International Gmbh; Detroit (MI); On-site; USD 60,000 - 90,000; Full time

Job summary

Urban Science in Detroit is seeking a Consultant to deliver client services with a focus on both technical and client-handling skills. The role requires delivering high-quality projects on time, with hybrid workplace flexibility and in-person Mondays and Wednesdays at the Detroit, MI office.

Qualified candidates will have a university degree and at least 2 years of related experience, strong SQL/data skills, and the ability to produce accurate client deliverables while maintaining data integrity.

Qualifications

• University degree; non-technical degrees considered with analytical/technical knowledge.
• Minimum of 2 years related work experience.
• Strong communication, mathematical and analytical capabilities.

Responsibilities

• Plan, organize, develop and deliver client reports and projects on time per specifications.
• Design, create and manage client databases using Urban Science software.
• Serve as client contact and build relationships to address requests.
• Understand client data to produce accurate deliverables.
• Ensure data quality and proper usage on assigned projects.
• Perform application coding and testing for custom client software.
• Track, process and verify data to improve accuracy.
• Monitor and maintain Urban Science internal software systems.
• Attend meetings to document notes and align on deliverables.
• Collaborate with internal teams to install and validate software.
• Adhere to quality standards for Urban Science and clients.
• Coordinate tasks to complete analyses on time with quality.
• Provide timely management updates and report issues.
• Support training and development objectives; participate in reviews.

Skills

Verbal Communication

Written Communication

Analytical Thinking

Results Oriented

Ethics & Integrity

Teamwork & Cooperation

Self-Control

Information Seeking

Initiative

Quality Control

Customer Service

Flexibility/Adaptability

Conceptual Thinking

Self-Confidence

Relationship Building

Database

Math & Statistics

MS Office

Technical/Software

Time Management

Sales & Business Development

Education

University degree

Tools

SQL

Relational Databases

Job description

Overview and Summary

We are Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team.

We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with,

Position Overview:

This position is responsible for the delivery of client services on an account team. The Consultant is focused on both technical & client handling skills to execute high quality projects and assignments with a high degree of accuracy in a timely manner.

This role has current Hybrid Workplace flexibility local to our Detroit, MI office location. Candidates must be available and willing to work in-person Mondays and Wednesdays. If you're ready to grow your skills and make an impact, we'd love to meet you.

URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE.

At Urban Science, we are committed to creating an inclusive and welcoming workplace where diverse perspectives drive better outcomes for our employees, clients, and communities. We are proud to be an equal opportunity employer and make all employment decisions based on qualifications, merit, and business needs. We are committed to equitable practices across hiring, development, career growth, and compensation. In accordance with applicable federal and Texas law, we do not discriminate in any aspect of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by law.

Essential Duties and Responsibilities

• Plans, organizes, develops and delivers client-requested reports, deliverables and projects on time, adhering to client requested specifications.
• Designs, creates and manages client databases, utilizing Urban Science proprietary software, ensuring accurate and high-quality data.
• Serves as a contact for and develops relationships with the client to help respond to client requests and inquiries.
• Acquires and maintains a thorough understanding of client data for assigned projects to properly create client deliverables.
• Assume responsibility for accurate and high-quality data being utilized on assigned projects.
• Accurately performs application coding and testing functions associated with the development of custom client software.
• Tracks, processes, analyzes and verifies data to improve accuracy and quality.
• Use technical skills to accurately monitor, update and maintain Urban Science internal software systems.
• Attends project meetings to document meeting notes and stay up to date on project deliverables.
• Partners with internal teams to ensure that software is properly installed, set up and functioning at established quality levels.
• Adheres to quality control standards for Urban Science and client organizations.
• Coordinates with individuals or teams to complete analyses, tasks and projects on time and with high quality.
• Proactively communicates with management to provide updates and report issues in a timely manner.
• Actively works with manager to understand and implement solutions to improve NPS (client satisfaction).
• Actively supports and participates in required Urban Science training programs to achieve targeted development objectives.
• Works with manager in completing annual goal setting and performance review promptly.
• Provides training and coaching to Analysts as directed and assumes responsibility for reviewing the accuracy and quality of their work.
• Works with manager to prioritize other duties as assigned.

Qualifications - Education and Experience

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, ability and/or competency needed for successful performance in the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Verbal Communication: Requires the ability to compose and verbally deliver information of varying levels, using appropriate grammar, tone, inflection and non-verbal cues, while also listening to and correctly deciphering verbal communication delivered by others
• Written Communication: Requires the ability and capacity to communicate ideas, facts and data in writing using appropriate grammar, syntax and sentence structure
• Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way
• Results Oriented: Requires the ability to strive for optimal results by taking responsibility for timeliness, commitment to task and adherence to performance standards
• Ethics & Integrity: Requires the ability to behave in a trustworthy & transparent manner
• Teamwork & Cooperation: Requires the ability to work cooperatively with others and be part of a team
• Self-Control: Requires the ability to keep emotions under control and to restrain from negative actions or behaviors
• Information Seeking: Requires the drive to gain a deeper understanding of work-related issues or events by making a concerted effort to gather information and seek out development opportunities
• Initiative: Requires the drive to go above and beyond to improve or enhance job results
• Quality Control: Requires the ability to monitor and check work related information and deliverables ensuring high quality and accuracy
• Customer Service: Requires the ability to understand and help/assist both internal and external customers and meet their need
• Flexibility/Adaptability: Requires the ability to adapt to and work effectively within a variety of situations, individuals or groups, as well as understand and appreciate different and opposing perspectives
• Conceptual Thinking: Requires the ability to understand a situation or problem by putting the different pieces together to see the bigger picture
• Self-Confidence: Requires the ability to express confidence in dealing with challenging circumstances, in reaching decisions or forming opinions and in handling failures or setbacks constructively
• Relationship Building: Requires the ability to effectively build and maintain friendly, warm relationships or networks of contacts with clients/customers
• Database: Requires demonstrated knowledge of relational database management, including, creating and executing queries, creating scripts, importing/exporting data and manipulating data; knowledge and experience with SQL is required
• Math & Statistics: Requires knowledge of basic descriptive statistics and ability to execute simple statistical analyses, create scatter plots, bar charts and histograms; requires ability to select and apply the right mathematical methods or formulas to solve a problem
• MS Office: Requires demonstrated knowledge of MS Excel for charting and graphing of data, writing formulas and utilizing functions, and filtering, sorting and formatting of data; requires intermediate knowledge of MS Word, PowerPoint and Access
• Technical/Software: Must have demonstrated programming proficiency at the minimum requirement for the role (programming proficiency varies by role and may not be required in certain roles. For those roles where programming proficiency is needed, typical programming languages used may include .NET, VBA, C#, SQL, Java, HTML, SSIS and Open Source)
• Time Management: Demonstrated ability to prioritize competing demands and manage multiple concurrent tasks is required
• Sales & Business Development: Ability to identify potential new opportunities from the client and proactively communicate those opportunities to management is required

EDUCATION and/or EXPERIENCE:

• University degree required from an accredited college or university, or equivalent foreign institution. Non-technical degrees will be considered if candidate possesses appropriate level of analytical and technical knowledgerequired for the role
• Minimum of 2 years related work experience

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond the normal 40-hour workweek.