Consult Learning

Berger Health System; Columbus (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

OhioHealth Learning, Culture, and Belonging (LCB) is seeking an Education Specialist to support training for patient care associates in Columbus, OH. You will develop, deliver, and evaluate educational programs, manage resources, and pursue cost-saving opportunities while aligning with organizational strategies.

You will lead projects, collaborate with system educators, and apply adult learning principles to improve outcomes and staff development across the department.

Qualifications

• Bachelor's degree required.
• Patient care delivery skills.
• Strong communication skills.
• Ability to assess audience and tailor communication.
• Knowledge in conflict resolution and customer satisfaction.
• MS Office proficiency.
• Day shift; Scheduled Weekly Hours: As Needed.

Responsibilities

• Education delivery and program development across learning areas.
• Manage projects with defined needs, timelines, and resources.
• Contribute to leadership and committees to advance programs.
• Collaborate with system educators to meet department goals.

Skills

Education delivery

Project management

Leadership

Communication

Change management

Adult learning

MS Office

Education

Bachelor's Degree

Tools

MS Office

Job description

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary:

This position provides support within the OhioHealth Learning, Culture, and Belonging (LCB) department and the organization through training and education of patient care associates. He/she is also responsible for managing resources and seeking opportunities for program development, improvement, and cost savings. He/she may also serve as the subject matter expert for various project teams that require the skills of this role.

Responsibilities And Duties:

1. Education delivery
   • a. Applies principles of educational processes which include the assessment, planning, implementation, and evaluation of program development and management.
   • b. Utilizes adult learning principles in the development and facilitation of educational programs.
   • c. Communicates the impact of educational outcomes on department leadership.
   • d. Utilizes best practices and learning trends in program design.
   • e. Reviews and evaluates educational content to ensure alignment with clinical evidence-based practice.
   • f. Works with leadership to develop educational plans that align with organizational strategies and need.
   • g. Facilitates educational programs to promote job performance, organizational outcomes, and professional development.
   • h. Collaborates with system educators and team members to achieve the department's educational goals.
2. Project Management
   • a. Manages projects: determines needs, adheres to allotted resources, maintains project timelines, and generates progress reports as requested. Prioritizes and delegates work of others on the team.
   • b. Identifies the need for additional tools and resources that will enable the development of creative solutions for projects / problems.
   • c. Provides information for leadership to negotiate and collaborate with executive sponsors and stakeholders to achieve project success.
   • d. Adheres to educational principles and guidelines to support achievement of desired outcomes.
3. Leadership
   • a. Actively participates on committees, councils, clinical teams, and process improvement initiatives that impact department and system initiatives.
   • b. Supports the team in the development and growth of current programs.
   • c. Participates in precepting new team members.
4. Communication
   • a. Assists in differentiating between education and performance gaps. Communicates finding with appropriate unit leadership.
   • b. Assists in assuring standardization of education by collaborating with educators across the system.
   • c. Communicates efficiently and effectively with individuals and team members.
5. Change Management
   • a. Facilitates and supports change through effective communication with internal team members and system educators.
   • b. Demonstrates positive attitude toward system change.

As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.

The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time.

Minimum Qualifications:

• Bachelor's Degree (Required)

Additional Job Description: SPECIALIZED KNOWLEDGE

• Patient care delivery skills.
• Strong communication skills.
• Ability to assess a target audience and determine appropriate styles of communication which will be effective.
• Knowledge in the areas of conflict resolution and customer satisfaction.
• Software knowledge, e.g. MS Office.
• Work Shift: Day
• Scheduled Weekly Hours : As Needed
• Department Learning

Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

We Are Inspired to Do Our Best. OhioHealth is a nationally recognized, innovative healthcare system delivering world-class patient care in a supportive, professional environment filled with limitless opportunities to learn and grow. We are a unique organization in the healthcare field. Our model system of facilities encompasses a wide scope of expertise and care. For professionals, we are a place where people committed to doing their best are given the tools and resources to accomplish our mission every single day. OhioHealth is recognized as a Great Place to Work CertifiedTM organization. The Great Place to Work is a global authority on high-trust, high-performance workplace cultures. This recognition is one measure of our success in achieving a part of our vision to be an organization "where people want to work."