Construction Technology Specialist Lvl 2

Idahoan Foods, LLC; Ogden (UT); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Comprehensive benefits package

Company vehicle

Training and development opportunities

Job summary

A leading service company seeks a qualified individual in Ogden, UT, for a full-time role focused on building customer relationships and providing technical support. The position requires 3-5 years of experience in sales or service, preferably with GPS or machine control technology. Strong computer and communication skills are necessary. The salary ranges from $80,000 to $100,000 annually with additional benefits. Opportunities for training and growth within the company are also offered.

Qualifications

• 3-5 years experience in an industry-related role focused on sales or service.
• Experience in GPS or machine control technology is preferred.
• Candidates must have valid work authorization in the U.S.

Responsibilities

• Build strong customer relationships for parts and service sales.
• Provide technical support and follow up on sales.
• Perform onsite service and installations.
• Market parts and service sales, including inspections and promotions.
• Maintain technical knowledge on all equipment sold.

Skills

Strong computer skills

Strong communication skills

Excellent customer service skills

Job description

Job Overview

Job Category: -Service

Requisition Number: CONST017849

Apply now is not included in the refined description.

Posted: April 15, 2026

Employment Type: Full-Time

Locations

Showing 1 location

• Ogden, 3400 South Midland Dr, West Haven, UT 84401, USA
• Ogden, 3400 South Midland Dr, West Haven, UT 84401, USA
• West Haven, 1911 W 2100 S, West Haven, UT 84401, USA

This individual will build strong customer relationships and perform follow-up activities on wholegoods, parts and service sales; address customer concerns; promote aftermarket sales; furnish technical support where applicable; and collect profiling information in order to enhance the customer experience.

Salary: $80000 - $100000 / year

• Average $80,000 to $100,000+ your first year, with top earners well into six figures
• Guaranteed base salary plus commissions
• Comprehensive benefits package and a company vehicle
• Training and development, as well as opportunities to grow within the organization

Specific Duties Include:

• This individual will have the ability to troubleshoot, train and demonstrate their proficiency on technology product groupings.
• Identify new business opportunities for service and repair of GPS, Laser and Machine Control products.
• Perform onsite service, installations and product support across the area of responsibility.
• Diagnose, inspect, recondition, repair, assemble, and service equipment as assigned by the Aftermarket Manager.
• Document machine information and repairs completed on work order, including parts and fluids used.
• Maintain a clean work area, as well as care for all shop tools, machines, and equipment.
• Identify and communicate solutions for customer service opportunities in the dealership’s area of responsibility
• Maintain technical and product knowledge on all equipment sold within the dealerships area of responsibility.
• Provide training, mentoring and coaching to RDO Equipment Co. technicians in other stores within the Mountain Construction region.
• Monitor customer satisfaction.
• Profile customer’s machines, vehicles, and demographic information.
• Market parts and service sales, such as machine inspections, overhauls, standard job quotes, and special parts promotions.
• Address customer concerns and furnish timely remedies to effectively and satisfactorily resolve the specific issue(s).
• Perform follow-up calls at customer locations on Wholegoods and major parts and service sales.
• Provide technology updates and solutions.
• Develop new sales leads.
• Assist in training and coordination for basic in-field start-ups, including specific solutions for technology products.
• Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
• Conduct self in the presence of customers and community so as to present a professional image of RDO Integrated Controls.
• Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
• Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
• Perform all other duties as assigned by management in a professional and efficient manner.

Job Requirements

• 3-5 years experience in an industry-related role with involvement in activities such as sales, service, training or other related work.
• Experience in GPS or machine control technology is strongly preferred but not required.
• Travel expectations: 35-50%, seasonally based.
• Strong computer skills
• Strong communication skills
• Excellent customer service skills
• Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship

Qualifications

Skills

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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