Construction Technology Specialist

47G; Salt Lake City, Northern (UT, KY); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical & dental coverage

HSA with employer contribution

PTO & Holidays

401k with match

Life & disability

Supplemental benefits

Job summary

Big-D in Salt Lake City is seeking a Construction Technology Specialist to lead adoption, deployment and support of construction software and hardware.

The role collaborates with the Data and Security teams and cross-functional staff to ensure reliable integrations, performance, and compliance while delivering training and knowledge transfer across the organization. Requires 3+ years in the construction industry and strong communication and problem-solving skills.

Qualifications

• 3+ years of experience in the construction industry.
• Proficiency with construction software and hardware.
• Experience with enterprise construction applications.
• Ability to install, configure, and maintain IT systems.

Responsibilities

• Configure, maintain, implement and support software and hardware to ensure optimal performance and reliability.
• Work closely with the Data Team to ensure software integrations work consistently and effectively.
• Monitor application performance and troubleshoot issues to minimize downtime and optimize system performance
• Work closely with the Security team to ensure software and hardware meets company security standards
• Collaborate with cross-functional teams to understand business requirements and tailor applications to meet organizational needs
• Provide advanced technical support to end-users, including troubleshooting and resolving application related issues in collaboration with internal and vendor technical support representatives
• Conduct regular system audits to ensure compliance with company policies and industry regulations
• Document procedures, configurations, and troubleshooting steps to facilitate knowledge sharing and improve support efficiency
• Stay informed about emerging technologies and best practices in application administration to drive continuous improvement initiatives
• Identify, research, and implement solutions to improve productivity, assure accuracy & reduce costs.
• Identify opportunities that support business initiatives, including automation of processes.
• Supports adoption of software and hardware through collaboration with Learning and Development team and others as a Subject matter expert to ensure training is relevant and up to date.
• Builds and maintain positive relationships with key vendor contacts

Skills

Organization & time management

Attention to detail

Teamwork

Communication skills

Ethics & confidentiality

Translate technical to non-technical

Problem solving

Tech environment understanding

Passion for technology

Job description

Locations

Showing 1 location Salt Lake City
404 W 400 S
Salt Lake City, UT 84101, USA
Salt Lake City
404 W 400 S
Salt Lake City, UT 84101, USA
+0 more locations
less locations

• All Big D Roles
• Full-Time
• Requisition #: CONST003979

Description

Big-D is looking for a dynamic Construction Technology Specialist that will be based in our Salt Lake City office.

The Construction Technology (CT) Specialist is responsible for the successful adoption, support, and maintenance of specific construction technology software and hardware for the organization. The CT Specialist will have a highly collaborative approach with users, learning and development, and other supporting roles to ensure the organization maximizes its investment in Construction Technology.

Experience/Training:

• 3 + years of Experience in the Construction Industry
• Proven experience with Construction Industry Workflows, Best Practices, Software and Hardware
• Proficiency in installing, configuring, and maintaining construction enterprise applications

Critical Skills:

• Organization and time management skills
• Excellent attention to detail
• Demonstrated ability to work in a team environment
• Excellent Communication skills with a demonstrated ability to communicate in a customer service environment
• High level of ethics and confidentiality
• Effectively communicate information of a highly technical nature to non-technical customers
• Excellent problem-solving and troubleshooting skills
• Comprehensive understanding of technical environments
• Passionate about technology and innovation

Duties, Responsibilities and Expectations: (other duties may be assigned to meet business needs)

• Configure, maintain, implement and support software and hardware to ensure optimal performance and reliability.
• Work closely with the Data Team to ensure software integrations work consistently and effectively.
• Monitor application performance and troubleshoot issues to minimize downtime and optimize system performance
• Work closely with the Security team to ensure software and hardware meets company security standards
• Collaborate with cross-functional teams to understand business requirements and tailor applications to meet organizational
  needs
• Provide advanced technical support to end-users, including troubleshooting and resolving application related issues in
  collaboration with internal and vendor technical support representatives.
• Conduct regular system audits to ensure compliance with company policies and industry regulations
• Document procedures, configurations, and troubleshooting steps to facilitate knowledge sharing and improve support
  efficiency
• Stay informed about emerging technologies and best practices in application administration to drive continuous
  improvement initiatives
• Identify, research, and implement solutions to improve productivity, assure accuracy & reduce costs.
• Identify opportunities that support business initiatives, including automation of processes.
• Supports adoption of software and hardware through collaboration with Learning and Development team and others as a
  Subject matter expert to ensure training is relevant and up to date.
• Builds and maintain positive relationships with key vendor contacts

BENEFITS:

• 100% Medical & Dental premiums paid for
• Health Savings Account (HSA) with Employer Contribution
• PTO & Holidays
• 401k with match
• Life Insurance & Disability paid for
• Supplemental Benefits available

Additional Job Information

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.