Construction Technician I, II, or III

Astound Broadband; Wilsonville (OR); On-site; USD 40,000 - 60,000; Full time

Job summary

Astound Broadband is looking for a Construction Technician to join their Wilsonville, OR team. In this role, you will handle installations and maintenance of telecommunications wiring and hardware. Candidates should possess a high school diploma or GED and have the ability to engage positively with customers in various environments, with focus on safety and compliance.

Benefits

Employee discounts

Training and coaching

Robust benefits package

Qualifications

• Previous experience in telecommunications or related field preferred.
• Ability to read and comprehend RF/fiber design documents.
• Hands-on experience with construction functions.

Responsibilities

• Perform construction work including coaxial placement and underground work.
• Ensure compliance with quality control and safety guidelines.
• Promote company services and assist customers with service inquiries.

Skills

Communication

Mechanical aptitude

Technical skills

Customer service

Education

High school diploma or GED

Job description

Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.

Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.

Astound Broadband Powered by Wave is currently searching for a Construction Technician I, II, or III in our Wilsonville, OR office. This position is responsible for performing basic installation of all necessary cable wiring (interior and exterior) and hardware from the tap to the customer’s equipment for the reception of cable and other Company services that are offered for single and multi-family dwellings.

Where you will work: Woodburn, OR

• This position will be based in Astounds Wilsonville, OR office

A Day in the Life of the Construction Technician I, II, or III:

• Perform construction work including coaxial placement, splicing, MDU work including the placement of molding and drop cable, and underground work including service tie-ins.
• Assist in construction projects including relocations, new developments, MDUs, commercial and residential projects.
• Perform all work as necessary to conform to quality control guidelines (includes compliance with requirements outlined in applicable regulations such as: OSHA, FCC, and NEC, etc. and following procedures as outlined in the Installation, Technical, Operations, and Safety Manuals, and Employee Handbook).
• Perform connects (new connects and reconnects), disconnects (requested and non-pays), upgrades, downgrades, and relocates; install additional outlets, and install or remove equipment; connect various options available with customer’s equipment per Company policy(s).
• Assure proper signal levels and picture quality on all television sets, and clean the premises of all debris and materials after the installation is complete.
• Monitor and record system, drop, and in house leakage; maintain records including daily logs, gas sheets, etc. as required; properly record all required information on work orders, surveys, referrals, etc.
• Promote cable, Internet, and other Company services; educate customer on proper use of the service, including how to add additional services and access help online, channel lineups, proper equipment usage, and other services that are available; represent Company as needed to collect payments and secure appropriate customer signatures.
• Experience with and ability to establish traffic control setups for various lane configuration scenarios as necessary to complete job responsibilities. Familiarity with and experience using utility locating devices.
• Hands on experience related to various construction functions including cable and molding placement, splicing, conduit placement asphalt, concrete and grass restoration.

What You Bring to the Table:

• High school diploma or general education degree (GED) with basic knowledge and aptitude in electronics; previous experience utilizing mechanical and/or technical capacity preferred.
• Minimum of one year in telecommunications or related field preferred. Ability to read and comprehend RF/fiber design and underground infrastructure drawings.
• Experience estimating and project management preferred.
• Excellent communication skills necessary to interact with customers, property managers, building engineers, City and governmental entity representatives.
• Experience with and ability to establish traffic control setups for various lane configuration scenarios as necessary to complete job responsibilities. Familiarity with and experience using utility locating devices.
• Hands on experience related to various construction functions including cable and molding placement, splicing, conduit placement asphalt, concrete and grass restoration.
• Ability to read, write and comprehend simple instructions. Ability to effectively present information in one-on-one and small group situations to customers, and other employees of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out detailed written or oral instructions.
• Valid driver’s license and satisfactory driving record as determined by the Company.
• Must be committed to providing exceptional customer service (both external and internal) at all times.
• While performing the duties of this job, the employee must be able to perform duties at heights of up to 40'. The employee must frequently lift and/or move up to 70 pounds. Able to work within the specifications, limitations and confines of a ladder.
• While performing the duties of this job, the employee is regularly exposed to outside weather conditions, risk of electrical shock, and vibration. The employee is occasionally exposed to high, precarious places. The noise level in the work environment is usually moderate. Ability to work within limited confines, such as crawl spaces.

Education and Certifications:

• High school diploma or equivalent

Diverse Workforce / EEO:
Astound Broadband is proud to be an Equal Opportunity Employer. We embrace, support, and thrive on each other’s differences to maximize the experience of our teammates and our community. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.

Qualifications

Education

Preferred

High School

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

About the company

Astound Broadband provides reliable high speed internet, digital cable TV, and home phone services at great prices. Shop our best deals online.

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