Broadband Network Technician I, II or III

Wave Broadband; Wilsonville (OR); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic telecommunications provider as a Broadband Network Technician and play a vital role in maintaining cutting-edge communication services. In this position, you'll be responsible for troubleshooting system outages, performing emergency coax restoration, and ensuring the smooth operation of underground cables. With a commitment to employee development, this company offers comprehensive training and a supportive work environment. Enjoy a competitive benefits package, including a 401k plan, insurance options, and paid time off. If you have a passion for technology and a desire to make an impact in local communities, this opportunity is for you.

Benefits

Paid Orientation and Training

Company provided tools

Uniforms

Work vehicle

Qualifications

• 2+ years experience in Telecommunications with HFC network preferred.
• Working knowledge of Ohm's Law and Outside Plant operations.

Responsibilities

• Detect, troubleshoot, and resolve system outages.
• Participate in a 24/7 on-call rotation.

Skills

Problem-solving

Time management

Basic computer skills

Verbal communication

Written communication

Education

High school diploma or equivalent

Certifications in Bucket Truck (OSHA, Ladder Safety)

Tools

Power tools

AutoCAD

Job description

Broadband Network Technician I, II or III

Job Category: Technical Operations

Requisition Number: BROAD008525

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• Posted: January 30, 2025
• Full-Time
• On-site

Locations

Showing 1 location

Wilsonville, OR 97070-8699, USA

Description

Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment, and the opportunity to represent a superior telecommunications company.

Additionally, we offer a robust benefits package, including rewards, recognition, and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.

Where you will work: This position will be based in Astound's Wilsonville, OR office, and would be an in-office/field role.

A Day in the Life of the Broadband Network Technician:

• Detect, troubleshoot, and resolve system outages
• Emergency coax restoration
• Underground cable
• Maintenance (power supply, actives)
• Leakage
• Documentation
• Participation in a 24/7 on-call rotation
• Other duties as assigned

What You Bring to the Table:

• 2+ years experience as a Technician in the Telecommunications industry (Hybrid Fiber-Coaxial (HFC) network experience preferred)
• Proficiency in problem-solving, time management, and basic computer skills
• Experience with power tools, reading, and interpreting NIMS and AutoCAD maps
• Must possess a working knowledge of Ohm's Law and Outside Plant operations
• Strong verbal and written communication skills
• Ability to work effectively, both independently and as part of a team

Education & Certifications:

• High school diploma or equivalent
• Certifications in Bucket Truck (OSHA, and Ladder Safety preferred)
• Must possess a valid driver's license with a satisfactory driving record compliant with company policy

We're Proud to Offer a Comprehensive Benefits Package Including:

• 401k retirement plan, with employer match
• Insurance options including: medical, dental, vision, life, and STD insurance
• Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
• Floating Holiday: 40 hours per year
• Paid Holidays: 7 days per year
• Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
• Tuition reimbursement program (after 1 year of employment up to $4,000.00 per calendar year)
• Employee discount program (if in our serviceable area)

*Benefits listed above are for regular full-time positions

The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. The base salary range in Oregon for this position, plus opportunities for bonus, benefits, and commission, if applicable, is:

• Broadband Network Technician I - $23.15 - $32.41 per hour
• Broadband Network Technician II - $24.31 - $34.03 per hour
• Broadband Network Technician III - $25.53 - $35.74 per hour

Perks of the position:

• Paid Orientation and Training
• Company provided tools, uniforms, and work vehicle

Our Mission Statement:

* Take care of our customers

* Take care of each other

* Do what we say we are going to do

* Have fun

Diverse Workforce / EEO:

Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable, and inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have in