Construction Technical Support Specialist

Vestas; Portland (OR); Remote; USD 80,000 - 105,000; Full time

Job summary

A leading company in renewable energy seeks a Construction Technical Support Specialist to support construction teams. This role includes solving technical issues, interfacing between teams, and ensuring compliance with quality and safety standards, with an expected 50% travel requirement. The ideal candidate will have significant experience in the wind industry and strong technical skills.

Benefits

Attractive salary and comprehensive benefits

Dental and vision coverage

Qualifications

• 5-7 years' experience in the wind industry is beneficial.
• Firsthand experience in construction documentation is essential.
• Advanced use of VOB data collection and specific diagnostic systems.

Responsibilities

• Act as an interface between Construction and Engineering.
• Develop and modify documentation for complex tasks.
• Perform advanced problem analysis and diagnostics.

Skills

Effective communication skills

Solid organizational skills

Attention to detail

Interpersonal skills

Advanced problem analysis

Technical writing and documentation

Education

GWO or equivalent certifications

Technical Support Internship

A-Level training

Tools

VOB data collection tools

Microsoft Office Suite

Procore

Job description

Press Tab to Move to Skip to Content Link

Construction Technical Support Specialist

Requisition ID: 67103

Location(s):

Portland, OR, US

Type of position: Full-Time

Job Family: Field Operations

Vestas invites you to be part of the renewable energy revolution. As a leader in wind energy, we are shaping a sustainable future through innovative solutions. Explore professional development within an interactive, cooperative atmosphere that recognizes and values your participation.

Construction Technical Support Specialist - Remote Position

The Installation Performance and quality group is primarily a support function for the construction projects in Vestas.The Construction Technical Support Specialist is a support function for the Construction Team and Installation Performance Management, with tasks ranging from onsite support, tooling support, CIM assistance, Engineering interface, and a variety of onsite or remote meetings.Expected minimum 50% travel and work on location at the construction project.

Responsibilities:

• Act as an interface between Construction and Engineering via Construction related TSL tickets.
• Develop and modify documentation for complex and new tasks.
• Communicate pertinent information to key stakeholders.
• Perform advanced problem analysis and diagnostics to include use of technical documentation and advanced tools e.g. VOB/SQL/VDAT/VOT/GLD etc.; use root cause analysis/fish bone/DMAIC to report and resolve technical issues.
• Execute and perform most work tasks effectively using technical skills according to undefined parameters due to complexity of technical matters and follow procedures when defined; review documentation, processes and procedures for applicability and accuracy; submit recommendations to appropriate site or department managers.
• Identify the need to and will collaborate across internal departments to resolve customer and/or site level inquiries.
• Assist in technical meetings with the customer and/or BoP to represent Vestas from the field perspective as needed.
• Support efforts to ensure that high installation quality is maintained by Vestas project team and Vestas contractors. This will include verifying SWIs are followed, procedures completed in their entirety, and control measures are in place.
• Follow-up of project-related engineering issues onsite to ensure execution excellence.
• Internal follow-up of internal project related requests and processes, such as facilitating documentation requests, assisting with long-term storage, ECRs, etc.
• Support efforts to ensure that QSE requirements and guidelines are adhered to at project sites by performing both quality and safety walks.

Qualifications:

• Minimum 5 - 7 years' experience in the wind industry is beneficial.
• Current with all Vestas training and/or ability to complete training requirements.

o GWO or equivalent, LOTO, High angle rescue etc.

o A-Level training, Technical Support Internship and Performance Excellence support complete

o TBC 300 or above complete on one platform

• Firsthand experience in construction documentation / Job Book review essential.
• Effective communication skills, oral and written.
• Solid organizational skills.
• Thorough attention to detail and ability to follow directions.
• Effective interpersonal and customer relations skills.
• Demonstrated advanced use of VOB data collection and Vestas-specific diagnostic systems.
• Proficient with the Microsoft Office Suite, including Word, Excel, PowerPoint, OneNote.
• Proficient with use of Procore.
• Experienced in installation activities, mechanical completion walkdowns, commissioning, leak checks, and problem solving.
• Good understanding of general contract elements and language interpretation including scope, milestones, payment terms and documentation.
• Working knowledge of the typical project construction schedules and budgets.

The Construction Technical Support Specialist will have to collaborate with technicians in the field. The position will contribute to the effectiveness of project sub-tasks and communication in technical as well as executing issues, internally and externally. Construction technical support, specialist are expected to mentor and coach site personnel during site visits. The work will be implemented at a local level; however, the managerial knowledge base and process will be applied across all North America. The construction technical support, specialist needs to be familiar with the onsite construction project execution processes. The construction technical support, specialist can suggest improvements and lessons learned, to make the management process more efficient and better serve customer needs.

What we offer:

We offer an exciting management position with great opportunities for professional and personal development in an inspiring environment with the energy industry’s global partner on sustainable energy solutions. We value initiative, accountability and the balance between creativity and quality in all solutions, and this is your chance to contribute to our service strategy. You will become part of a cohesive team in a highly professional environment with a solid technical emphasis.

• Attractive salary and one of the most comprehensive benefits plans in the industry
• Great benefits coverage that includes dental and vision

BEWARE – RECRUITMENT FRAUDIt has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link,https://www.vestas.com/en/careers/our-recruitment-process

DEIB StatementAt Vestas, we recognise the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

About VestasVestas is the energy industry’s global partner on sustainable energy solutions. We specialize in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.Across the globe, we have installed more wind power than our competitors in the renewable energy arena. We consider ourselves forerunners within the industry, as Vestas continuously aims to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, Vestas has an unmatched history demonstrating our expertise within the field.With 30,000 employees globally, Vestas is a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives, and gives everyone equal access to opportunity.To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.