Construction Service Technician

HomeStar Remodeling; Wilmington (DE); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical, Vision and Dental insurance

401(k) matched

Paid vacation

Maternity/Paternity leave

Job summary

A leading remodeling company in Wilmington, Delaware is seeking a skilled Home Remodeling Construction Service Manager to oversee various projects. The ideal candidate will have at least 2 years of experience in roofing and siding installation and possess excellent leadership and customer service skills. Responsibilities include managing multiple projects, ensuring customer satisfaction, and maintaining high standards of workmanship. The position offers a salary range of $55,000-$65,000 per year, plus benefits.

Qualifications

• 2+ years experience in roofing, siding, window, & door installation.
• Self-motivated with excellent communication skills.
• Ability to lift 75+ pounds.

Responsibilities

• Maintain high standards of workmanship according to specifications.
• Manage multiple projects simultaneously.
• Diagnose and solve customer complaints.

Skills

Communication Skills

Leadership Skills

Time Management

Problem Solving

Customer Relations

Technical Skills

Negotiation Skills

Education

High School Diploma or GED

Job description

About Our Company

HomeStar is a premier Remodeling Company offering the most dependable and energy efficient products along with lifetime transferable warranties. We were ranked as Inc. Magazine's 53rd fastest growing company in America and have big plans for expansion throughout the Mid-Atlantic Region.

If you are looking for an explosive employment opportunity as a Home Remodeling Construction Service Manager, we have a great opportunity for you! Our Service technician is responsible for carrying out warranty work on roofing, siding, windows, doors, and gutters varying from minor adjustments to full replacements.

Primary duties and responsibilities

• Maintain high standards of workmanship, that adhere to Original Plans & Specifications, as well as Company Standards
• Knowledge of Proper Scope of work
• Strong Communication, Leadership, Time Management, Problem Solving, Risk Management, Technical, & Negotiation Skills
• Customer Relations, and Ability to Discuss Project Processes with Customers.
• Ensure that all issues are resolved and the most efficient and cost effective way to ensure customer satisfaction
• Diagnosing and solving issues when a customer has a complaint or is not satisfied
• Diagnosing, handling and solving issues that may arise throughout an installation
• Ability to Service any Warranty Work in respective Product Field
• Ability to Manage Multiple Projects Simultaneously
• Oversee all aspects of Projects, from Implementation to Completion.
• Ability to lift 75+ pounds.

Required Education and Experience

• High School Diploma or GED required
• Must have 2+ years experience of Roofing, Siding, Window, & Door install experienc
• Self motivation and discipline
• An ambitious and competitive nature
• Excellent communication, organizational and interpersonal skills
• Resourceful problem solving abilities
• Highly evolved customer service skills
• A personality and skill set that is scalable- We're looking for someone with promotion and managerial potential as the department and company grows
• Top notch customer service skills

Benefits

• Medical, Vision and Dental insurance
• 401(k) Matched by HomeStar
• Paid vacation
• Maternity/Paternity leave
• Income range: $55,000-$65,000/per year depending on experience