Construction SaaS Implementation & Training Lead

SmartPM Technologies, Inc.; Atlanta (GA); Hybrid; USD 90,000 - 130,000; Full time

Job summary

SmartPM Technologies, Atlanta, GA, is seeking a Product Specialist to lead implementation, onboarding, and professional services for the SmartPM Schedule Control Platform. The role combines construction scheduling expertise with strong client management and analytics, including travel to client sites and both virtual and on-site trainings.

The ideal candidate has 5+ years in construction project controls and experience in customer-facing roles.

Qualifications

• Bachelor’s degree in Construction Management, Engineering, or related field.
• 5+ years in construction project controls, scheduling, or forensic delay analysis.
• 3+ years in a customer-facing or implementation role.
• Strong communication and presentation skills, capable of engaging both technical and executive audiences.
• Certifications such as PMP, PSP, or CCP are highly desirable.

Responsibilities

• Lead customer onboarding and configuration of the SmartPM platform, ensuring seamless implementation aligned with client objectives.
• Deliver tailored implementation plans, timelines, and training schedules that set customers up for long-term success.
• Perform and oversee analytical deliverables such as project schedule assessments, delay analyses, and schedule performance reviews using SmartPM.
• Translate analytical findings into actionable insights and present to executive and project-level stakeholders to drive adoption and ROI.
• Collaborate with Customer Success, Sales, and Product teams to deliver exceptional customer experiences and refine implementation/training methodologies.

Skills

Primavera P6

Microsoft Project

Construction scheduling

Client management

Analytical skills

Communication

Education

Bachelor’s degree in Construction Management, Engineering, or related field

Tools

Primavera P6

Microsoft Project

Job description

SmartPM Technologies, Atlanta, GA, is seeking a Product Specialist to lead implementation, onboarding, and professional services for the SmartPM Schedule Control Platform. The role combines construction scheduling expertise with strong client management and analytics, including travel to client sites and both virtual and on-site trainings.

The ideal candidate has 5+ years in construction project controls and experience in customer-facing roles.