Construction Quality Assurance / Risk Management / Dispute Resolution Manager

Jacobs; Los Angeles (CA); On-site; USD 154,700 - 225,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Unlimited Paid Time Off

Job summary

Jacobs is seeking a Construction Quality Assurance / Risk Management / Dispute Resolution Manager to join our growing team in Los Angeles County. This role involves leading quality assurance strategies and ensuring project success through effective risk management.

The ideal candidate will have over 10 years of experience in construction project management and at least 5 years in risk management and dispute resolution. Attractive benefits and competitive salary range between $154,700 and $225,000 offered.

Qualifications

• 10+ years of experience in construction or project management.
• 5 years leading risk management and issue resolution programs.
• Experience with Alternative Dispute Resolution (ADR).

Responsibilities

• Lead development of Quality Assurance and Risk Management Plan.
• Develop risk mitigation measures for construction projects.
• Oversee the Owner Controlled Insurance program.

Skills

Construction or project management

Risk management strategies

Claims Management

Negotiation skills

Education

BS degree in Business Management, Construction Management, Engineering, or related field

Job description

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting‑edge manufacturing, turning abstract ideas into realities that transform the world for good.

Your impact

At Jacobs, we’re not just building structures, we’re helping our clients innovate and grow by designing, engineering, and executing the construction of their various facilities that are shaping our world.

Construction Quality Assurance / Risk Management / Dispute Resolution Manager

Jacobs is looking for a Construction Quality Assurance / Risk Management / Dispute Resolution Manager to join our growing team in Los Angeles County and Orange County. In this departmental lead role, you’ll play a pivotal part in driving smart risk strategies, assuring quality and compliance, resolving issues with confidence, and supporting project success from the ground up.

Key responsibilities:

• Lead the development and implementation of a comprehensive Quality Assurance and Risk Management Plan, to identify, analyze, and track potential program risk drivers.
• Develop effective risk mitigation measures to diminish potential budget and schedule impacts on construction projects.
• Manage program risk management/insurance to focus on issue resolution.
• Oversee the Owner Controlled Insurance program (OCIP) ensuring timely administration of claims.
• Handle claims reporting and negotiations, including data collection, analysis and documentation.
• Research and coordinate with legal counsel for services when required for prosecution or defense of claims, compliance issues, contract review and insurance coverages in an Owner Controlled Insurance Program (OCIP).
• Monitor and coordinate services of outside legal counsel and estimate yearly legal budgets.
• Develop and maintain a procedure for tracking the status of pertinent statutory deadlines relating to stop payment notices and related enforcement actions.
• Manage and coordinate with a team of professionals related to QA/QC, Risk Registers, Procedures Compliance, Claims negotiations and Settlements.

What you’ll need:

• BS degree in Business Management, Construction Management, Engineering, or related field.
• 10+ years of experience in construction or project management, including at least 5 years leading risk management and issue resolution programs.
• Proven experience in Claims Management, Litigation and/or Alternative Dispute Resolution (ADR), including negotiations, mediation and arbitration, preferably involving construction claims involving public agencies.

Ideally, you’ll also have:

• Juris Doctorate or Masters in Risk Management.

Benefits and compensation

Our health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well‑being. Your security. Your future. Employees have access to medical, dental, vision, and basic life insurance, a 401(k) plan, and the ability to purchase company stock at a discount. Eligible employees may also enroll in a deferred compensation plan or the Executive Deferral Plan. Jacobs has an unlimited U.S. Personalized Paid Time Off (PPTO) policy for full‑time salaried/exempt employees, seven paid holidays, and caregiver leave. And certain roles may be eligible for additional rewards, including merit increases, performance discretionary bonus, and stock.

The base salary range for this position is $154,700.00 to $225,000.00. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job posted on June 12, 2026. This position will be open for at least 3 days.

Onsite employees are expected to attend a Jacobs Workplace on a full‑time basis, as required by the nature of their role.