Construction Project Manager

ServiceMaster Clean of Fraser Valley; Versailles (KY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401k +matching

Medical/Dental/Vision

Generous PTO policy

Training & Development

Job summary

SERVPRO – Team Wall is seeking a Construction Project Manager to oversee restoration construction projects, ensuring high-quality service and customer satisfaction from start to finish.

The role involves planning, coordinating subcontractors, reviewing estimates, and maintaining strong client relationships. A background in restoration/construction with solid communication and organization is essential; PMP preferred and a valid driver’s license required.

Qualifications

• High school diploma or GED required.
• PMP certification preferred.
• Experience in restoration and construction is desirable.
• Valid driver’s license and reliable vehicle required.
• Strong communication and customer service skills.
• Proficient in estimating and project documentation.

Responsibilities

• Manage customer experience and overall satisfaction, including warranty activities.
• Educate customers on construction process and document scope of work.
• Plan and schedule project timelines, budgets, and resources; review estimates and change orders.
• Coordinate inspections and manage subcontractors and vendors on site.
• Conduct frequent site visits; document activities and maintain client communications.
• Lead and develop Construction Services team, including performance reviews and training.

Skills

MEP trades

Construction mgmt

Customer service

Written & verbal communication

Math skills

Restoration/construction experience

Xactimate knowledge

Valid driver’s license

Education

High school diploma/GED

PMP certification (preferred)

Tools

Xactimate

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Dental insurance

SERVPRO's former Franchise of the Year, Team Wall is looking for our next great hero!

Who are we? Feel free to check us out: https://www.instagram.com/servproteamwall/?hl=en

Do you love helping people through difficult situations?

Then, don’t miss your chance to join SERVPRO’s Franchise of the Year, SERVPRO – Team Wall as a Construction Project Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero! As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Job Summary

The Construction Project Manager is responsible for managing a wide range of functions necessary to obtain and successfully execute construction projects. They are responsible for ensuring a high quality of service in all dealings with customers, clients, subcontractors and resource providers involved in construction services. The CPM will also be responsible for oversight of the Construction Services Leads and Construction Services Technicians.

Responsibilities:

• Customer Satisfaction
  • Management of the customer experience and overall customer satisfaction.
  • Manage all warranty activities.
• Project Planning
  • Educate customers on the construction process.
  • Identify and document project scope of work.
  • Maintain customer and client communications.
  • Review estimates.
  • Identify any change order or upsell opportunities.
  • Obtain customer and client agreement on scope and estimate.
  • Ensure proper permits are acquired.
• Project Execution
  • Review budgets and create work orders for individual subcontractors.
  • Create project schedule and timeline.
  • Identify and qualify subcontractors and resource providers.
  • Review subcontractor estimates and confirm the scope is accurate
  • Negotiate terms and set expectations with customers and clients.
  • Coordinate inspections with local jurisdictions
• On Site Management
  • Conduct frequent site visits to ensure compliance with all policies and procedures Answer any questions or concerns the client and/or subcontractors may have pertaining to the project
  • Document all project activities including photos, job diary, and signing documents using the approved company software
  • Capture progression photographs and/or dockusketch of job
  • Track job progression compared to draw schedules as outlined in customer contract.
• Project Completion
  • Complete final walk through with customer to ensure no punch list items are needed
  • Complete necessary paperwork associated with job closeout
  • Capture final photographs and/or dockusketch of project
  • Ensure no outstanding financial balances exist prior to closeout
• Team Management (direct reports)
  • Manage Construction Services team to ensure compliance with Team Wall policies and procedures.
  • Encourage and help plan the ongoing training of Construction Services team members.
  • Schedule regular one-on-one meetings with each Construction Services team member.
  • Approve biweekly payroll for Construction Services team and related functions.
  • Complete mid-year and year-end performance reviews for Construction Services team members.

Requirements

• Knowledge of MEP trades
• Previous construction management experience
• Superb customer service track record
• Effective written and oral communication
• Intermediate math skills
• Experience in restoration and/or construction preferred
• Xactimate knowledge preferred
• Must have a reliable vehicle and license to conduct site visits

Formal Education/Training

• High school diploma/GED
• Project Management Professional (PMP) certification preferred

Physical and Work Environment Requirements

• Walking and/or standing throughout the day. Frequent driving and sitting. Occasionally climbing ladders. The employee is occasionally exposed to extreme conditions such as heat. The noise level at individual jobsites can be loud.

Company Benefits

• 401k +matching
• Medical/Dental/Vision
• Generous PTO policy
• Training & Development