Construction Project Manager

Servpro of SouthEast Grand Rapids; Grand Rapids (MI); On-site; USD 70,000 - 100,000; Full time

Job summary

Servpro of SouthEast Grand Rapids is seeking a Construction Project Manager to lead and coordinate restoration and construction projects, ensuring high quality service and customer satisfaction. You will manage schedules, subcontractors, budgets and compliance across active sites.

The role requires strong communication, a solid customer service background, and experience in restoration/construction. Expect local travel and a full-time schedule with standard business hours, with potential for

Qualifications

• High school diploma or GED required.
• Previous construction management experience.
• Excellent customer service track record.
• Strong written and verbal communication skills.
• Basic computer skills including Word and Excel.
• Experience in restoration and/or construction preferred.

Responsibilities

• Manage the customer experience and overall customer satisfaction.
• Collect deposits and draws.
• Schedule subcontractors and material suppliers to provide service on active projects.
• Create project schedule and timeline.
• Coordinate and oversee the execution of services.
• Conduct quality assurance activities and resolve issues.
• Document and review job files to support the services provided.
• Maintain communication with internal and external stakeholders.
• Ensure all work complies with plans, specifications, local codes, and scope requirements.
• Compile and resolve punch list items.
• Perform final walk-through with customer.
• Review budgets, manage expenses, and assist in collecting final payment.
• Follow and oversee safe work practices and risk management guidelines.
• Continued development of leadership and management skills, as well as restoration/construction expertise.
• Perform other job duties as assigned.

Tools

Word

Excel

Job description

Summary

The Construction Project Manager is responsible for managing a wide range of functions necessary to obtain and successfully execute construction projects. They are responsible for ensuring a high quality of service in all dealings with customers, clients, subcontractors and resource providers involved in construction services.

Primary Responsibilities

• Manage the customer experience and overall customer satisfaction
• Collect deposits and draws
• Schedule subcontractors, and/or material suppliers to provide service on active projects
• Create project schedule and timeline
• Coordinate and oversee the execution of services
• Conduct quality assurance activities and resolve issues
• Document and/or review job file to support the services provided
• Maintain communication with internal and external stakeholder
• Ensure all work performed complies with the plans, specifications, local codes, and requirements of the scope of work
• Compile and resolve punch list items
• Perform final walk-through with customer
• Secure a signed Certificate of Completion and Certificate of Satisfaction
• Review budgetsManage expenses and assist in collecting final payment
• Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times
• Continued development of leadership and management skills, as well as restoration/construction expertise
• Perform other job duties as assigned

Education and Experience Requirements

• High school diploma/GED
• Previous construction management experience
• Superb customer service track record
• Effective written and verbal communication
• Basic computer skills including Word and Excel
• Experience in restoration and/or construction preferred

Physical and Work Environment Requirements

• Walking and/or standing throughout the day
• Frequent driving and sitting
• Occasionally climbing ladders
• Occasionally exposed to extreme conditions such as heat
• The noise level at individual jobsites can be loud

Normal Working Hours, Additional Working Hours, and Travel Requirements

This is a full-time position, working hours varying between 8:00 a.m. and 5:00 p.m., Monday–Friday, 40 hours per week minimum. This position some requires long hours and weekend work. Travel is required and is primarily local.