Construction Operations Manager

Servpro Industries, Inc.; Perkasie (Bucks County); On-site; USD 100,000 - 115,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

401(k) matching

Bonus based on performance

Company car

Competitive salary

Dental insurance

Job summary

Servpro Industries, Inc. is seeking a Construction Operations Manager to lead the construction division at our Bucks County franchise. The role involves estimating work from customer calls and dispatching tasks to teams, with accountability for budgets and profitability.

On-site management and subcontractor coordination are central to success. The ideal candidate has a PMP or strong project-management background, proven construction leadership, and excellent communication.

Qualifications

• High school diploma or GED is required.
• Preferred PMP certification.
• Previous construction management experience is required.
• Excellent organizational and leadership skills.

Responsibilities

• Oversee and ensure customer and client satisfaction.
• Monitor volume of work and project profitability in DASH.
• Develop departmental budgets for General Manager or Owner approval.
• Assist in finding and vetting subcontractors and manage field QA checks.
• Manage all aspects of the construction division and daily operations.

Skills

Project management

Leadership

Communication

Education

High school diploma or GED

PMP certification

Tools

DASH software

Job description

Do you love helping people through difficult situations? Then, don’t miss your chance to join our Franchise as a new Construction Operations Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero! In this role, you will give an estimate of the work that needs to be done with incoming customer calls and dispatch the work to appropriate teams within the franchise.

Benefits

• Health insurance
• Paid time off
• Vision insurance
• 401(k) matching
• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance

Key Responsibilities

• Oversee and ensure customer and client satisfaction
• Monitor volume of work
• Monitor all job cycle activity and profitability in DASH
• Develop departmental budgets for General Manager or Owner approval
• Assist in finding and vetting subcontractors
• Perform QA checks in the field for employees and subcontractors
• Manage all aspects of construction division
• Manage daily operations of construction team
• Validate potential construction leads
• Assign leads/projects to project managers and superintendents
• Ensure construction team follows proper work process
• Review and evaluate estimates created by construction project managers
• Perform tasks within the project management process to assist the construction team as needed (i.e. high volume, large project, etc.)
• Assist construction managers with budgeting and bidding
• Conduct weekly Work-in-Progress meetings with construction team
• Ensure two-way communication with the mitigation division
• Manage individual team members who work together to process construction projects
• Train construction team members
• Conduct periodic performance reviews with individual construction team members
• Ensure employee compliance with all Company policies
• Review and validate subcontractor invoices
• Be familiar with and able to execute all roles and responsibilities of the Construction Coordinator, Construction Superintendent, and Construction Project Manager

Position Requirements

• High school diploma/GED
• Project Management Professional (PMP) certification preferred
• Previous construction management experience
• Excellent organizational and leadership skills
• Ability to meet established production goals and maintain profitability
• Effective written and oral communication

Skills/Physical Demands/Competencies

• Walking and/or standing throughout the day
• Frequent driving and sitting
• Occasionally climbing ladders
• Occasionally exposed to extreme conditions such as heat
• The noise level at individual jobsites can be loud

Compensation

Base salary of $100,000 - $115,000, plus quarterly performance bonuses based on department revenue and profitability.

Legal Disclaimer

Each SERVPRO® Franchise is Independently Owned and Operated. All employees of a SERVPRO franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO franchise. SERVPRO franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries, LLC to SERVPRO franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO franchises may choose whether or not to use them.