Construction Operations Manager

SERVPRO of Van Nuys South; Los Angeles (CA); On-site; USD 34,440 - 41,328; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Paid time off

Job summary

A restoration services franchise in Los Angeles is looking for a Construction Operations Manager to oversee the reconstruction division. This role involves managing operations, ensuring customer satisfaction, and leading a team of project managers. Candidates should have excellent organizational and leadership skills, along with effective communication abilities. A high school diploma is required, and a PMP certification is preferred. This position offers competitive pay, ranging from $25 to $30 per hour.

Qualifications

• Excellent organizational and leadership skills are required.
• Effective written and oral communication needed.
• Ability to complete a background check is mandatory.

Responsibilities

• Manage all aspects of the reconstruction division.
• Ensure customer satisfaction and oversee project management.
• Conduct performance reviews with team members.

Skills

Organizational skills

Leadership skills

Communication skills

Education

High school diploma/GED

Project Management Professional (PMP) certification

Job description

Future Opening: Construction Operations Manager

• 401(k)
• 401(k) matching
• Bonus based on performance
• Paid time off

Do you love helping people through difficult situations?

Then don’t miss your chance to join our Franchise as a new Construction Operations Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi‑tasker. If you are self‑motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super‑excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Job Description:

Manage all aspects of the reconstruction division, including setting departmental budgets, managing daily operations, and identifying areas of improvement. Ensure a high quality of service in all dealings with customers, clients, subcontractors, resource providers, and company employees involved in reconstruction services.

Responsibilities:

• Oversee and ensure customer and client satisfaction
• Assist in finding and vetting subcontractors
• Assign leads/projects to project managers and superintendents
• Ensure reconstruction team follows proper work process
• Review and evaluate estimates created by project managers
• Perform tasks within the project management process to assist the reconstruction team as needed (i.e. high volume, large project, etc.)
• Conduct weekly Work‑in‑Progress meetings with the reconstruction team
• Ensure two‑way communication with the mitigation division
• Train and manage all reconstruction team members
• Conduct periodic performance reviews with individual reconstruction team members
• Ensure employee compliance with all company policies

Qualifications:

• Excellent organizational and leadership skills
• Ability to meet established production goals and maintain profitability
• Effective written and oral communication
• High school diploma/GED
• Project Management Professional (PMP) certification preferred
• Ability to successfully complete a background check subject to applicable law

Physical and Work Environment Requirements:

• Exposure to extreme conditions such as heat
• Walking and standing for long periods of time, driving, sitting, climbing
• Ability to climb ladders and work at ceiling heights

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

Compensation: $25.00 - $30.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self‑motivated, proactive, responsible, and service‑oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry‑leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

WHY CONSIDER A CAREER WITH SERVPRO?

Service to the Community

Being Part of a Team

Stability & Growth

The Sales Manager does a great job working with customers. The overall job experience is great, with many tasks that involve face to face life experiences.