Construction Defect Claims Specialist

Jobtailor; Arizona; On-site; USD 90,000 - 140,000; Full time

Job summary

Jobtailor is seeking an experienced claims professional to independently manage the most complex construction defect claims in a high-value portfolio. You will analyze multi-policy coverage, articulate coverage positions, and guide investigations through to resolution.

The role requires a State Adjuster license, strong negotiation skills, and the ability to present analytic evaluations in roundtable discussions. Proficiency in MS Word/Excel and superb communication are essential.

Qualifications

• 5+ years construction defect claim handling experience.
• Experience handling complex construction defect coverage and liability issues on general liability and WRAP policies for general contractor, developer, owner, and construction manager claims.
• Active Property & Casualty State Insurance Adjuster license.
• Proficiency with MS Office, especially Word and Excel.
• Excellent verbal and written communication skills.
• Excellent analytical and critical thinking ability.
• Ability to present in a roundtable setting with a well-reasoned and analytical evaluation.
• Proven track record of effective negotiations/settlement of high-value construction defect liability claims.
• Demonstrated negotiation and conflict resolution skills.

Responsibilities

• Independently and timely manage all aspects of the most complex, high-value claims.
• Provide proactive communications to customers and business partners in the management and resolution of claims.
• Review and analyze multiple complex policies and coverage parts (including general liability, contractors professional liability and wrap-up policies).
• Write and articulate clear, concise and accurate coverage positions.
• Conduct investigations regarding claims and/or lawsuits.
• Effectively manage litigation and counsel, inclusive of litigation planning and budgeting.
• Develop complex coverage, liability and damage assessments and persuasively articulate them to leadership.
• Pursue and finalize coverage and liability risk transfer against other liable parties and insurance carriers.
• Attend mediations and trials as necessary.
• Proactively manage accurate expense, reserve and financial transactions.
• Consistently maintain up to date claims metrics.

Skills

Construction defect claim handling

MS Word

MS Excel

Verbal communication

Written communication

Analytical thinking

Critical thinking

Negotiation/settlement

Conflict resolution

Active Property & Casualty Adjuster

Tools

MS Word

MS Excel

Job description

• Independently and timely manage all aspects of the most complex, high-value claims
• Provide proactive communications to customers and business partners in the management and resolution of claims
• Review and analyze multiple complex policies and coverage parts (including general liability, contractors professional liability and wrap-up policies)
• Write and articulate clear, concise and accurate coverage positions
• Conduct investigations regarding claims and/or lawsuits
• Effectively manage litigation and counsel, inclusive of litigation planning and budgeting
• Develop complex coverage, liability and damage assessments and persuasively articulate them to leadership
• Pursue and finalize coverage and liability risk transfer against other liable parties and insurance carriers
• Attend mediations and trials as necessary
• Proactively manage accurate expense, reserve and financial transactions
• Consistently maintain up to date claims metrics

Requirements

• 5+ years construction defect claim handling experience
• Experience handling complex construction defect coverage and liability issues on general liability and WRAP policies for general contractor, developer, owner, and construction manager claims
• Active Property & Casualty State Insurance Adjuster license
• Proficiency with MS Office, especially Word and Excel
• Excellent verbal and written communication skills
• Excellent analytical and critical thinking ability
• Ability to present in a roundtable setting with a well-reasoned and analytical evaluation
• Proven track record of effective negotiations/settlement of high-value construction defect liability claims
• Demonstrated negotiation and conflict resolution skills

Core Competencies

Demonstrates expertise in managing complex construction defect claims, including coverage analysis and liability assessments, while effectively communicating with stakeholders and maintaining accurate financial metrics.

Highest-signal resume keywords

• Construction Defect Claim Handling
• Property & Casualty State Insurance Adjuster License
• Complex Coverage Analysis
• Negotiation and Conflict Resolution
• MS Office Proficiency

ATS Optimization Keywords

Hard Skills

• Claims Management
• Coverage Position Writing
• Litigation Management
• Financial Transaction Management
• Claims Metrics Maintenance

Soft Skills

• Verbal Communication
• Written Communication
• Analytical Thinking
• Critical Thinking
• Negotiation Skills

Certifications & Qualifications

• Active Property & Casualty State Insurance Adjuster License

Industry Keywords

• General Liability
• Contractors Professional Liability
• Wrap-Up Policies
• Claims Resolution
• High-Value Claims

Tools & Technologies

• MS Word
• MS Excel