Construction Coordinator - Minnesota Office

InterCon Construction, Inc.; Afton (MN); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated individual to join their team in a vital role that involves coordinating excavation activities and managing communication with utility companies. This position requires strong organizational skills and excellent communication abilities, ensuring that projects run smoothly and safely. You will be responsible for processing tickets, scheduling crews, and maintaining databases. If you thrive in a fast-paced environment and enjoy working both independently and as part of a team, this opportunity is perfect for you.

Qualifications

• Minimum of 2 years of experience in a call center or similar environment preferred.
• Ability to read and interpret procedure manuals, blueprints, and maps.

Responsibilities

• Performs ticket processing duties through Digger's Hotline for safe excavation.
• Manages scheduling crews and coordinates with drilling division.

Skills

Communication Skills

Organizational Skills

Microsoft Office (Word, Excel)

Attention to Detail

Education

High School Diploma or Equivalent

Tools

Computer

10-Key Calculator

Job description

Essential Job Duties

* Performs ticket processing duties through Digger's Hotline for locating facilities to ensure safe excavation.

* Answers incoming phone calls from utility companies and company Foremen.

* Manages scheduling crews and coordinating with drilling division, communicating crew list to customers.

* Responds to inquiries regarding excavation accurately and in a timely manner.

* Contacts utility customers to inform them of upcoming work on their properties via a telephone call or email message.

* Communicates with supervisors and crew members to coordinate work schedules with upcoming projects.

* Reconciles billing by understanding units/descriptions of work.

* Maintains the database for completed work orders and restorations.

* Other duties as assigned.



Qualifications

* High school diploma or equivalent required.

* Minimum of 2 years of experience in a call center or similar environment preferred.

* Excellent written and verbal communication skills.

* Strong organizational skills and attention to detail.

* Knowledge of Microsoft Office, specifically Word and Excel required.

* Ability to operate equipment such as computer keyboard, mouse, 10-key calculator, phone, and similar machines.

* Ability to read and interpret procedure manuals, blueprints, and maps.

* Ability to work independently with minimal supervision or in a team-oriented environment.

* Must be able to sit and talk on the phone for long periods of time.



InterCon Construction, Inc. is an equal opportunity employer and does not discriminate in employment on account of race, color, religion, sex, sexual orientation, gender identity, age, national origin, mental or physical disability, veteran status, or any other category protected by law.



Equal Employment Opportunity/Affirmative Action Employer