Construction Contracts & Claims Specialist

Trueline Talent; Springfield (MA); Hybrid; USD 90,000 - 100,000; Full time

Benefits offered by this job

Remote work flexibility

Full-time employment

Job summary

Trueline Talent's client in Massachusetts is seeking a Construction Contracts & Claims Specialist to join their team in the Springfield area. This is a hands-on, full-time role focused on contracts, payment disputes, change orders, retainage, and receivables recovery.

You will work with project managers, accounting, and outside counsel to gather documentation, pursue payment, and strengthen processes to prevent future disputes while offering flexible work-from-home options as business needs

Qualifications

• 5+ years of experience with construction contracts, claims, disputes and contract administration.
• Strong knowledge of payment issues: change orders, retainage, disputed invoices and claims docs.
• Ability to read complex contracts and identify commercial requirements.
• Experience assembling claims and supporting payment recovery with docs.
• Strong written communication to prepare factual correspondence and claim materials.
• Highly organized, persistent and able to push issues through to resolution.

Responsibilities

• Review contracts, subcontracts, change orders, amendments and docs for payment and risk issues.
• Track disputed receivables, retainage, unpaid change orders and balances.
• Prepare demand packages, claim files, and materials for negotiation or arbitration.
• Collaborate with project managers, accounting, leadership and outside counsel.
• Identify missing notices, gaps and documentation issues affecting recovery.
• Improve contract templates and internal procedures to prevent disputes.
• Monitor deadlines, notice requirements, retainage provisions, and claims procedures.
• Support projects before, during and after execution to address issues early.

Skills

Construction contracts

Payment disputes

Receivables tracking

Contract administration

Documentation & correspondence

Job description

Trueline's client, an established Massachusetts construction firm supporting government, municipal, and commercial projects throughout New England, is seeking a Construction Contracts & Claims Specialist to join their team in the Springfield, MA area. This is a full-time, hands-on role for someone who understands construction contracts, payment disputes, change orders, retainage, claims, and receivables and can help the company recover money owed while strengthening its processes going forward.

What You'll Do as the Construction Contracts & Claims Specialist:

• Review construction contracts, subcontracts, change orders, amendments, and project documentation for payment, notice, and risk issues.
• Track and manage disputed receivables, retainage, unpaid change orders, and other outstanding project balances.
• Help drive recovery efforts related to approximately $1.5M in currently outstanding receivables and claims.
• Prepare demand packages, claim files, supporting documentation, timelines, correspondence, and materials for negotiation, arbitration, or outside counsel.
• Work closely with project managers, accounting, leadership, and outside attorneys to gather the facts and documentation needed to pursue payment.
• Identify missing notices, incomplete backup, contract gaps, and documentation issues that could affect the company's ability to recover money.
• Help improve contract templates, internal procedures, and project documentation practices to prevent future payment disputes.
• Monitor contractual deadlines, notice requirements, retainage provisions, payment terms, and claims procedures.
• Support projects before, during, and after execution so commercial and contract issues are addressed early.
• Coordinate with outside counsel when legal interpretation, litigation, arbitration, or attorney representation is required.

Must-Haves as the Construction Contracts & Claims Specialist:

• 5+ years of experience working with construction contracts, construction claims, commercial disputes, contract administration, or closely related work.
• Strong knowledge of construction payment issues, including change orders, retainage, disputed invoices, claims documentation, and contract compliance.
• Ability to read and interpret complex construction contracts and identify important commercial and procedural requirements.
• Experience assembling claims, supporting payment recovery efforts, and maintaining detailed documentation.
• Strong written communication skills and the ability to prepare clear, fact-based correspondence and claim materials.
• Highly organized, persistent, and comfortable following complicated issues through to resolution.
• Ability to work across project management, finance, operations, leadership, and outside legal counsel.
• Practical judgment and confidence escalating issues when attorney involvement is required.
• A JD is not required.

Nice-to-Haves as the Construction Contracts & Claims Specialist:

• Paralegal experience supporting a construction law, commercial litigation, or construction claims practice.
• Experience working for a general contractor, subcontractor, construction manager, developer, or construction law firm.
• Familiarity with arbitration, mediation, mechanic's liens, payment bonds, or construction litigation support.
• Experience with public, municipal, or government construction projects.
• Paralegal certificate, bachelor's degree, or formal construction contract training.
• Experience creating or improving contract administration and claims tracking processes.

Our Client Offers:

• A highly visible role with direct impact on cash flow, contract performance, and project outcomes.
• Compensation ranging from $90,000-$100,000 DOE
• The opportunity to take ownership of construction claims and receivables without needing to be a licensed attorney.
• Direct collaboration with company leadership, project teams, accounting, and outside counsel.
• A chance to solve immediate payment issues while also helping prevent future disputes.
• Broad exposure to construction contracts and claims across the full project lifecycle.
• A full-time position with flexibility to work from home as business needs allow.
• An opportunity for an experienced paralegal, claims professional, or contracts specialist to step into a broader business-facing role.

Trueline and its clients are unabashed equal-opportunity employers committed to a diverse workforce. We welcome smart and ambitious applicants and recruit, refer, hire, place, and promote without regard to race, color, gender, religion, national origin, ancestry, citizenship, disability, age, sexual orientation, or any other characteristic protected by federal or state law.