Construction Claims Specialist

Sterling Construction Company, Inc.; Salt Lake City (UT); On-site; USD 34,000 - 55,000; Full time

Job summary

Sterling Construction Company, Inc. in Salt Lake City, UT is seeking a Workers' Compensation Claims Specialist to manage claims from initial reporting through resolution, coordinating with operations, safety teams, employees, and insurance partners.

The role covers WC, GL, and Auto/Property claims, documentation review, return-to-work coordination, and cross-state communication with field crews and leadership.

Qualifications

• Experience handling Workers' Compensation claims in the construction industry is strongly preferred.
• 13 years of experience handling or adjusting Workers' Compensation claims, preferably including multi-state claims.
• 13 years of experience with General Liability and Automobile claims, including reporting, investigations, processing, and reserves.
• Understanding of construction jobsite environments, field operations, and the types of workplace injuries and claims common to the industry.
• Comfortable communicating with field crews, superintendents, project managers, safety teams, insurance carriers, and business leadership.
• Strong organizational skills, attention to detail, and the ability to manage multiple claims and priorities.
• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Two or more years of college preferred.
• Spanish/English bilingual skills are a plus.

Responsibilities

• Manage Workers' Compensation claims from reporting through resolution.
• Support General Liability, Automobile, Equipment, and Property Damage claims as needed.
• Partner with field employees, project managers, superintendents, safety personnel, insurance carriers, and third-party administrators.
• Review claims documentation, medical bills, payroll records, payments, and reserves for accuracy.
• Participate in carrier and internal claims reviews to evaluate open claims and determine next steps.
• Coordinate return-to-work efforts, including modified-duty opportunities, with operations and safety teams.
• Help employees understand Workers' Compensation benefits, requirements, and processes across multiple states.
• Maintain accurate claims records and ensure timely communication with involved parties.

Skills

Construction industry experience

Communication skills

Organizational skills

Bilingual Spanish/English

Education

Two or more years of college

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Sterling Construction Company, Inc.

Location: Salt Lake City , UT

Pay Range: N/A

Salary Interval: Hourly

Position Description

What You'll Do

As our Workers' Compensation Claims Specialist, you'll help manage claims from initial reporting through resolution while working closely with our operations, safety teams, employees, and insurance partners.

1. Manage Workers' Compensation claims, including reporting, investigations, medical treatment, rehabilitation, and return-to-work efforts.
2. Support General Liability, Automobile, Equipment, and Property Damage claims as needed.
3. Partner directly with field employees, project managers, superintendents, safety personnel, insurance carriers, and third-party administrators.
4. Review claims documentation, medical bills, payroll records, payments, and reserves for accuracy.
5. Participate in carrier and internal claims reviews to evaluate open claims and determine next steps.
6. Coordinate return-to-work efforts, including modified-duty opportunities, with operations and safety teams.
7. Help employees understand Workers' Compensation benefits, requirements, and processes across multiple states.
8. Maintain accurate claims records and ensure timely communication with everyone involved.

Position Requirements

What We're Looking For

1. Previous experience handling Workers' Compensation claims within the construction industry is strongly preferred. Heavy civil, highway, infrastructure, or other construction-related experience is especially valuable.
2. 13 years of experience handling or adjusting Workers' Compensation claims, preferably including multi-state claims.
3. 13 years of experience with General Liability and Automobile claims, including reporting, investigations, processing, and reserves.
4. Understanding of construction jobsite environments, field operations, and the types of workplace injuries and claims common to the industry.
5. Comfortable communicating with field crews, superintendents, project managers, safety teams, insurance carriers, and business leadership.
6. Strong organizational skills, attention to detail, and the ability to manage multiple claims and priorities.
7. Proficiency in Microsoft Excel, Word, and PowerPoint.
8. Two or more years of college preferred.
9. Spanish/English bilingual skills are a plus.

Equal Opportunity Employer

We are an equal opportunity employer: We do not discriminate based on race, color, national origin, religion, creed, sex, sexual orientation, gender identity, disability, age, genetic information, marital status, military status, membership or activity in a local human rights commission, or status with regard to public assistance, or any other characteristic protected by applicable law.

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