Bilingual (English/Spanish) Claims & Safety Coordinator

LOT Commercial Property Services; San Diego (CA); Hybrid; USD 43,000 - 52,000; Full time

Benefits offered by this job

PTO

Paid holidays

401k match

Dental insurance

Vision insurance

Accident coverage

Mental health resources

Job summary

LOT Commercial Property Services is seeking a Bilingual (English/Spanish) Claims & Safety Coordinator to join our Safety team in San Diego. You will manage workers’ compensation, auto, and general liability claims while supporting safety training and documentation.

You’ll work closely with the Safety Director to keep claims organized, coordinate with insurers, medical providers, and legal counsel, and assist with return-to-work coordination.

Qualifications

• Bilingual in English and Spanish required.
• Approximately 2–4 years of experience in workers’ compensation claims, insurance claims, risk management, safety administration, or related area.
• Bachelor’s degree preferred, or an equivalent combination of education and relevant experience.

Responsibilities

• Track workers’ compensation, auto, and general liability claims from initial reporting through resolution.
• Monitor medical appointments, work status reports, restrictions, treatment updates, and return-to-work progress.
• Maintain accurate claim files, documentation, notes, and key claim milestones.
• Coordinate with insurance adjusters, brokers, medical providers, nurse case managers, and other external partners.
• Assist with return-to-work and modified-duty coordination.
• Prepare claim summaries and status reports for Safety leadership.

Skills

Bilingual English/Spanish

Organizational skills

Communication skills

Microsoft Office

Claims process knowledge

Education

Bachelor’s degree preferred

Equivalent education/experience

Tools

Microsoft Office

Claims management system

Job description

Bilingual (English/Spanish) Claims & Safety Coordinator

Position Summary

LOT Commercial Property Services is seeking a Bilingual (English/Spanish) Claims & Safety Coordinator to join our Safety team. This role will support the day-to-day management and administration of the company’s workers’ compensation, auto, and general liability claims while also providing administrative support for company safety and training programs.

Working closely with the Safety Director, this person will help keep active claims organized and moving forward by coordinating with insurance adjusters, brokers, medical providers, nurse case managers, legal counsel, employees, and internal teams. Bilingual English/Spanish communication skills are required, as this position will regularly communicate with employees regarding claims, work status, return-to-work, safety, and related matters.

This is an ideal opportunity for someone with approximately 3–5 years of experience in workers’ compensation, insurance claims, risk management, or safety administration who is interested in expanding their experience on the employer side.

What You’ll Do

Claims Administration

• Track workers’ compensation, auto, and general liability claims from initial reporting through resolution
• Monitor medical appointments, work status reports, restrictions, treatment updates, and return-to-work progress
• Maintain accurate claim files, documentation, notes, and key claim milestone
• Coordinate regularly with insurance adjusters, brokers, medical providers, nurse case managers, and other external partners
• Support communication and follow-up with defense counsel on litigated workers’ compensation claims
• Gather incident information, medical documentation, witness statements, and other information needed to support claim management
• Follow up with employees, managers, and external partners to ensure required documentation and updates are received
• Assist with return-to-work and modified-duty coordination
• Prepare claim summaries, status reports, and other information for Safety leadership
• Help identify outstanding items or delays that may prevent a claim from progressing toward resolution

Safety & Compliance Administration

• Maintain documentation associated with new-hire safety orientations and required safety training
• Track employee safety certifications, training requirements, renewals, and completion date
• Coordinate and follow up on required training, including online and instructor-led program
• Prepare and maintain training certificates and safety records
• Ensure completed orientation and training documentation is properly filed and provided to appropriate internal departments
• Support OSHA recordkeeping and other safety compliance documentation as needed
• Provide administrative support for additional Safety Department initiatives, training programs, and injury-prevention effort

What We’re Looking For

• Bilingual in English and Spanish required, with the ability to communicate effectively with employees in both languages.
• Approximately 2–4 years of experience in workers’ compensation claims, insurance claims, risk management, safety administration, or a related area
• Working knowledge of the workers’ compensation claims process
• Experience coordinating with adjusters, TPAs, medical providers, attorneys, or other claims partners preferred
• Exposure to return-to-work, modified duty, work restrictions, or medical status tracking is preferred
• Experience supporting litigated workers’ compensation claims is a plus
• Safety administration, OSHA recordkeeping, training coordination, or compliance experience is a plus
• Experience supporting construction, property services, facilities, landscaping, skilled trades, field service, or another field-based workforce is a plus, but not required
• Strong organizational skills and the ability to manage multiple active claims, deadlines, documents, and follow-up items simultaneously
• Strong written and verbal communication skills
• Ability to handle sensitive and confidential employee information with discretion
• Proficiency with Microsoft Office and comfort learning claims management and reporting system
• Bachelor’s degree preferred, or an equivalent combination of education and relevant experience

Who Will Do Well in This Role

You don’t need to be a senior claims adjuster to be successful here. We’re looking for someone who understands the claims process, is exceptionally organized, and enjoys keeping all the moving pieces connected. You may currently be working as a Workers’ Compensation Claims Coordinator, Claims Assistant, Claims Examiner, Adjuster, Risk Coordinator, Safety & Claims Coordinator, or Safety Administrator and be ready to take the next step into a broader employer-side role. The right person will be comfortable following up, asking questions, keeping detailed records, and making sure employees, adjusters, medical providers, attorneys, and internal teams have the information they needed.

About Us

The Red Cow Group brings together Harvey General Contractors, LOT Commercial Property Services, and Vivo Commercial Landscape to deliver high-quality construction, property maintenance, and landscape services across the western United States. Together, we partner with a wide range of clients who expect excellence, reliability, and innovative solutions. We are committed to creating a team-oriented environment where employees are supported, empowered, and given opportunities to grow. At Red Cow Group, we believe a truly diverse culture goes beyond recognizing differences, it means creating a workplace where everyone has the freedom to be themselves and contribute to a strong, inclusive community.

About Benefits and Compensation

Our employees enjoy robust benefits including PTO, paid holidays, a generous company contribution to medical coverage and a 401k match. Additional benefits include dental, vision, accident coverage, and employer sponsored mental health and wellness resources.

This position pays between $31.25 - $38.45 depending on experience.

All offers of employment are contingent upon successfully passing a pre-employment background check, drug screening, and physical endurance test relevant to the job requirements. We are an equal opportunity employer and consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic under applicable law. Equal Opportunity Employer D/F/M/V.

This employer participates in E-Verify and will provide the federal government with your form i-9 information to confirm that you are authorized to work in the U.S.

Schedule

• Full-time
• San Diego-based hybrid opportunity
• In-office expectations may vary based on experience and training needs